I think your biggest problem is probably using detergent not recommended for use in a front load machine. I sense it's not the "Ferrari of washers" doing a bad job but user error :) The Miele Care products (powders) have almost no suds visible at all. I used my SG 4X liquid this morning to wash a load of kids stuff and I couldn't believe the suds. They were still present in the second rinse. Liquids are by nature sudsier than powders and ones that do not contain suds inhibitors (like the one you're using) are way too sudsy for these machines. Clean your machine well with citric acid and bleach and start with a clean slate. Get a good powder - why does it have to be enzyme free?. I get that you don't want OBAs. Are you using the same detergent for diapers and clothes? You may want to consider using one for diapers (sans enzymes) and a better one for clothes. I honestly believe you need to use a product with (or add on your own) some sodium percarbonate. This is why I think that "green" detergents do not do a great job of maintaining a clean machine. A few do contain the right ingredients but some of them are just too simple in their formulas (IMHO).

My FL Samsung 338 spins at some 1300 RPM and my clothes do not end up in a ball up knot or wrinkled mass at the end of the wash cycle. In fact, my clothes are less wrinkled with this W/D set than they have been with any set Ive used. I could wear my clothes right out of the dryerÂbut I suffer from OCD so I iron everything, including my sheets, before I put them away. My experience thus far with the Samsung is very positive: gets clothing very clean; extremely quiet; gentle on my clothes; large capacity; offers many wash options including a warm rinse cycle, a steam clean, a quick wash cycle of 34 minutes and a rinse only option. It has a delayed start so I can load the machine at night and have a load ready for the dryer as soon as I get up in the morning so I get a jump on the laundry chore. The steam clean really works to get out stains. I thought it was a gimmick until I tried it on a bunch of towels that a full container of cola spilled on; it happened during our move when we were without a W/D for a week. Not only were the towels stained, but very stinky. I didn't expect the towels to come clean, but the steam feature got both the stains and the smell out. It also has brighten up my whites (I can't use bleach due to allergies and psoriasis) to the point that my husband actually noticed. I donÂt like to dry my clothes bone dry and this dryer allows me to dry my clothes to the point where there is just a tab bit of moisture left in them without my having to babysit the machine. All I have to do is lower the temperature on the machine to med low and set the timed dry to 40 minutes and the clothes come out just like I like them. Just a note on delivery: whatever brand you decide on, if you purchase pedestals just be adamant with the installers about NOT turning your machine upside down to install the pedestals. Some manufactures are now starting to go after the dealers about this; nonetheless, many dealers are still turning the machines upside down to install the pedestals because the machines are very heavy and itÂs more convenient to install the pedestals this way. Some installers will try to tell you itÂs ok to turn the washer upside down with the shipping bolts in placeÂnot true. Turning the washer upside down can damage the tub, knock it out of alignment, or other damage can occur in the process as the machines are very heavy. Even after the Samsung rep went to my local Lowes and told them to stop turning the washers upside down, the installer tried to tell me it was okay for him to turn the machine upside with the bolts in place. When the installer turned my dryer upside down, I made him take it back to the store and I called the Operations Manager for a little talk. (I stopped him before he turned the washer upside down. I made it very clear that if I am paying for the W/D, no one was turning anything upside downÂand I donÂt care if SamsungÂs rep said it was okay to turn the dryer upside down. A new dryer was sent out and it was not turned upside down. Bottom line: your money; your machines; you have a right to have the machine properly handled.

While higher temps can remove more stains and germs, most of Europe has moved away from boiling laundry since decades. Most hot washes these days are done at 140F - at which almost all stains are removed, dust mites are killed and most germs, too. All Sanitary cycles heat beyond 140F. Look for the NSF certification to be sure. There are also some washers that have a dedicated Allergen Removal cycles. This cycle has to heat to 131F. Quote: Protocol P351 establishes requirements for washing machines to demonstrate their ability to kill dust mites and wash away a minimum of 95% of pet (feline) dander and dust mite allergen loadings in a common load of household laundry. Requirements of this protocol include sustaining a wash water temperature of 55ð Celsius (131ð Fahrenheit) for at least three minutes, and the machine must be designed to avoid accumulation of dirt and debris, be easily cleanable, and corrosion-resistant. Currently, some washers from Whirlpool/Maytag and Electrolux/Frigidaire carry this certification. Other than that, I think only Bosch and Miele guarantee to meet a certain temperature - most other washers will probably time out if the ingoing water is too cold. Or you move to Europe: our version of the Duet can perform boil washes... Alex Here is a link that might be useful: NSF Washers

Sodium citrate/citric acid (same thing) is in practically every liquid detergent I've researched. Yet I know that precipitates and hard water did NOT cause my towels to feel stiff and harsh. I got this stiff result after ONE wash (so, no "buildup" possible) with a liquid detergent (Kirkland Free & Clear) that by itself, or with hard water minerals, feels soft even when not rinsed out of the fabric. 1) I used exactly the same detergent and the same hard water in my TL; towels came out soft. 2) My experiments have proven that hard water alone, or hard water plus liquid detergents, even when completely left in the fabric and allowed to dry, do not leave the fabric feeling stiff Now, powder detergent (Gain, Clout) and cleaning agents (OxiClean, borax) not rinsed out DO leave fabrics feeling stiff. But this was not what caused my towels to be stiff. Fabrics with liquid detergent residue not rinsed out all feel soft. (Woolite, which contains a lot of soap, also feels slightly, well, soapy. NOT stiff or scratchy, though.) After rinsing though, SOME liquids leave fabrics feeling softer than others. The ones that leave fabrics feeling softer contain "fabric conditioners." "Fabric conditioner" is another name for "fabric softener." These work by leaving a residue behind -- a soft-feeling residue.