Do you have DISH tv?

Sue_vaNovember 15, 2012

I do, but since yesterday afternoon I have the Aquiring Signal message on the screen. I've gotten that a time or two, but not for this long.

I called DISH this morning and got a message that there were no represetatives availble at this time; please call again later. About an hour later I called and after going trough the numbers, finally got a real live person. After some questions and try this, try that, the conclusion was it is a weather problem. Yesterday here was sunny all day; a little cloudy now, but clearing up.

Now here is a "coincidence" or not. Last month I canceled my contract with DISH, to be effective November 19th. Yesterday afternoon I called DIRECT TV to begin a contract with them. They will be here on the 17th to set it up. According to the person I talked to at DIRECT, that will not interfere with DISH, for those two days. A couple hours later I got the AS message from DISH.

Just makes me wonder. Happenstance or not?

Sue

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Chemocurl zn5b/6a Indiana

Hi Sue,

Have you looked at the actual satellite dish outside? It 'could' be as simple as a leaf that has blown into it, that is causing the problem. A while back, on a very windy day, my satellite was going in and out and taking a long time to acquire the signal. What I found was a shrub that had grown quite tall that was then blowing in front of the dish. Needless to say, that shrub has since been cut way back.

According to the person I talked to at DIRECT, that will not interfere with DISH, for those two days.
I think they might be silly. Surely they aren't going to run additional wires on the same route inside alongside the Dish wires. I would think that they will use the existing wires, and their Direct TV equipment and once they are done installing the Direct TV equipment in your house, you will have Direct TV only. Maybe they just misunderstood what you were asking.

(the other) Sue

I have Dish and am pretty pleased with it, and the # of channels and cost. I like the 'free preview channels' they give each month. I don't know if Direct gives some free channels each month or not.

    Bookmark   November 15, 2012 at 12:08PM
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iowagirl2006

No problem here with the signal.

We have had Dish for over 16 years and love it. I know of a couple friends that dumped Dish for Direct, but switched back a short time later.

We have way too many channels - lol! The free previews don't really matter - we get them anyways. :-)

Our one big vice - TV!

    Bookmark   November 15, 2012 at 12:28PM
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Chemocurl zn5b/6a Indiana

The free previews don't really matter - we get them anyways. :-)
I imagine that you have a larger package than I have. I always wondered if those with bigger packages got different free ones than I got, since they would likely be included on larger packages.

    Bookmark   November 15, 2012 at 1:31PM
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iowagirl2006

Right now, about the only thing we don't have is Skinamax and HBO.

I generally "downgrade" the movie channels during the summer. DH works hard all spring, summer, and fall - he likes to spend some quality TV time on those long winter days - LOL, so we upgrade to those for a couple months a year. I hate some of the early morning programing on Cinamax (Skinamax) - so I don't subscribe.

    Bookmark   November 15, 2012 at 2:44PM
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lindyluwho

When we bought our house we has DISH on the roof, I ordered Direct and they put another dish and ran new wiring.

    Bookmark   November 15, 2012 at 10:06PM
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linda_in_iowa

I have never had DISH. I had Mediacom for a couple of years but then switched to DirectTV. I really like it except that it goes out during storms.

    Bookmark   November 15, 2012 at 10:35PM
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Sue_va

My DISH dish is a little distance from my back porch, and is closer to the next back porch. ??

Sue, you mentioned leaves or bushes, so I went out and looked around. It appears that some wires have been pulled, or cut. Can't imagine how that would have happened, but my neighbor was not at home, so I will talk to her tomorrow to see if she has noticed that or heard anything unusual.

I don't dislike DISH, but with DIRECT I will get some channels that I don't get now, and with their current promotion, I will be saving money. I only had the least expensive package with DISH and will have that with DIRECT also. I don't watch a lot of TV because to me there isn't much worth watching any more.

We may have a mystery here.

So stay tuned!!

Sue

    Bookmark   November 15, 2012 at 10:44PM
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Chemocurl zn5b/6a Indiana

We may have a mystery here.
So does the signal eventually come in, or are you without TV at this time.

I curious about the wires also.

(the other) Sue

    Bookmark   November 16, 2012 at 6:00AM
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Sue_va

Hi, other Sue. Still no TV, just the AS message.

I talked to my next door neighbor. She said she had seen the wires that have been pulled out, but since she knew I was changing to DIRECT, she thought it was part of that, so she didn't mention it to me. (She has been in with a bad cold.) I talked to the new neighbor; she doesn't have TV at all; doesn't want it. So I called management this morning and our maintenance man is coming to check it out.

So I am waiting, waiting, waiting...

Sue

    Bookmark   November 16, 2012 at 10:49AM
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Sue_va

The wait is over.

Maintenance man came and looked it over and said the dish is missing an LMB, whatever that is, and I could call DISH and they will come out and repair it.

Since DIRECT will be here tomorrow, MM said just let them hook everything up, and my DISH contract will just expire any way. He thought probably the guy cutting the grass might have accidentally. pulled the wires out. I'm not sure about that, but if I have a working TV tomorrow, that will end the mystery.

I just hope DIRECT does show up.

Sue

    Bookmark   November 16, 2012 at 11:21AM
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Chemocurl zn5b/6a Indiana

So I called management this morning and our maintenance man is coming to check it out.
grrrr....no TV at all since yesterday? Hope he gets to you soon and all fixed up. Hope the Direct TV installation is handled well too.

(the other) Sue

    Bookmark   November 16, 2012 at 11:22AM
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teresava

Well, just a note to say I have had Direct TV for about 10 years and can count on 1 hand the outages or problems we've had.

We love them!

    Bookmark   November 16, 2012 at 2:27PM
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Bakingmama

Directv here. Dish doesn't have AMC "Walking Dead".

    Bookmark   November 17, 2012 at 12:51AM
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iowagirl2006

DISH does have AMC! They were in a dispute for a while, but it is back on.

    Bookmark   November 17, 2012 at 9:10AM
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Sue_va

Just a comment or two.

I'm glad to see positive responses about DIRECT.

Yesterday I noticed the red recording light on the TV was lit. So I turned it on and there was the Today show
on the screen; it ran for about an hour and ended. Couldn't get it to do anything else though.

So the time was set for today noon-4. Yesterday I got a robo call to tell me the time would be 8am-noon. If correct say Yes, if not say NO. I said
No. She said the next available time would be Sunday 8am-noon. I said yes, even though I didn't like that time. I figured if I didn't take it it would be much later. So they may find me in my jammies! I just hope they do show up.

I hate robo calls.

Waiting again.

Sue

    Bookmark   November 17, 2012 at 3:54PM
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Chemocurl zn5b/6a Indiana

Yesterday I got a robo call to tell me the time would be 8am-noon. If correct say Yes, if not say NO. I said
No. She said the next available time would be Sunday 8am-noon.
GRRRRRR......I would have hung up and immediately called the order number and let them know that you still wanted the Sat PM appointment as previously agreed upon or else that Sat AM would work (if it would have indeed worked).

I said yes, even though I didn't like that time.
yeah, like how are you going to get anything accomplished with a robocall. I'll bet you are missing your TV. Hopefully they won't drop the ball again on you tomorrow.

(the other) Sue

    Bookmark   November 17, 2012 at 5:43PM
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Sue_va

UPDATE, finally.

I typed out a long message on my Word program, and now for some reason it won't paste here.

So maybe all is not well with my pc.

Anyway, for now, I have DIRECT and if I can figure out what my problem with Word is. I'll post the DIRECT resolution.

Have a happy Thanksgiving, everybody.

Sue

    Bookmark   November 21, 2012 at 12:14PM
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Sue_va

Update on the update.

Time was supposed to be Sunday, 8am-noon. No one showed up. Sometime in the early afternoon, I had a call from the installer who said he would be here in about 15 minutes. I told him he was supposed to be here this morning 8-noon. He said on his book it was noon-8, and he apologized for the mix-up. I told him to just get here when he could. In about ten minutes I had a call from a different installer who told me he was in the area, had just finished his last call and could be here soon. (Apparently these guys stay in touch with each other.)

So he was here in about ten minutes, and got right to work. He saw the wires that had been pulled out, but he said they weren't connected to anything anyway. He took them out, found another heavy double wire that apparently had been a Com Cast connection, and removed that. He used all new wiring, put a new DIRECT dish on the opposite end of the roof from the neighbor's dish.

With all the miscommunications, that doesn't speak well for DIRECTTV, but I will say that the young man was very pleasant, courteous, and did a timely, neat job. When he was finished, we had a coke together. DIRECTTV should be proud of him.

Because of the holiday, my son being home from SC, TD dinner with my DGS, Friday with my DGD, and company this afternoon, I have been exhausted and my bones are moaning. I haven't had much time, or interest in seeing much TV. After a while I'll "report" on how I like it, and will probably have some questions.

Sue

    Bookmark   November 29, 2012 at 11:41PM
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