Day TWO with photobucket :o(

glenda_alNovember 17, 2012

I am signed in, I see Welcome Back, etc, but the little thing keeps going round and round and I can't get into my libary NOTHING.

Am I the only one?

Tried switching back to the original Photobucket and nothing.

Help, NOTHING.

NOTHING!

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Chemocurl zn5b/6a Indiana

Have you tried clearing your browser's cache and rebooting? That usually fixes a lot of little problems.

Have you tried it using a different browser?

Sue

The other day I switched back to old PB with no problem.

    Bookmark   November 17, 2012 at 11:40AM
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glenda_al

Done all of the above.

    Bookmark   November 17, 2012 at 11:49AM
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Chemocurl zn5b/6a Indiana

hmmm...if using Firefox you might find help at the link below.

Here is a link that might be useful: Websites show a spinning wheel and never finish loading

    Bookmark   November 17, 2012 at 11:59AM
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jasdip

I just posted my crescent rolls with no problems using Photobucket.

    Bookmark   November 17, 2012 at 12:58PM
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glenda_al

so glad, jasdip, you don't have a problem.

I do and have done everything I can think of :o(

Thanks for the info chemocurl, appreciate your help.

    Bookmark   November 17, 2012 at 1:14PM
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OklaMoni

Sorry, Glenda, I just uploaded a picture with my brother in it, and posted it on the picture thread. No problem.

If all else fails, turn the computer off, wait a few minutes, and turn back on?

Moni

    Bookmark   November 17, 2012 at 1:18PM
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gazania_gw

Glenda, I am having the same issues with Photobucket. Using 2 different browsers and same thing...nothing beyond sign in.

    Bookmark   November 17, 2012 at 1:48PM
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Chemocurl zn5b/6a Indiana

Well it seems you two aren't alone. You can also make a report at the link below

Read here.

You can also go to the link below to report the problem and supposedly they will fix or reply. Good luck.

Click the Ask Us link

Here is a link that might be useful: Photobucket Customer Support Home

    Bookmark   November 17, 2012 at 2:52PM
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glenda_al

Thanks again, chemocurl,as I just went to customer support. Fingers crossed they can help me,

    Bookmark   November 17, 2012 at 3:50PM
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lindaohnowga

I had problems with Photobucket about a month ago, and their support was excellent. They emailed with me...several of the men.... and got the problem corrected.

I do NOT like the new setup and went back to the old which I hope they "never" get rid of. I hate changes. Told them that Ann Landers said, "If it ain't broke, don't fix it." LOL They need to understand that a lot of their users are elderly folks who get used to things one way and don't want changes made.

    Bookmark   November 18, 2012 at 10:30AM
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glenda_al

I've tried twice to contact them and no response YET :o(

    Bookmark   November 18, 2012 at 10:48AM
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yayagal

It's the weekend, hold on Glenda, I'm sure you'll get the help and it's nice to know that there are others and it's not your computer.

    Bookmark   November 18, 2012 at 11:07AM
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Chemocurl zn5b/6a Indiana

Ok...sorry you are still not able to use it, but here is more that I found at one of the links above.

If the site is up and yet you cant access the page, try one of the below solutions:

Reload the site directly from the Internet. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)
Temporarily disable your computers firewall and close any anti-virus software that may be running in the background.
Clear your DNS cache to make sure that it is not an ISP specific issue.
(Start > Command Prompt > ipconfig /flushdns)
Use a public DNS service such as OpenDNS or Google Public DNS
Switch off the modem, wait a few seconds and turn on again.
Clear the cache and cookies on your browser. Exit your browser completely before trying to access the website again.

If you are going to P-bucket via a saved link, you might try accessing it from the link below.

Are you able to log out? Log in after clearing cache?

Here is a link that might be useful: Photobucket (Google)

    Bookmark   November 18, 2012 at 11:16AM
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gazania_gw

I contacted them yesterday, still waiting for help also.

Chemocurl thanks for your efforts to help.... I will try to follow your directions, but you must realize that to this old fogey you are speaking in a foreign language.

    Bookmark   November 18, 2012 at 11:31AM
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ravencajun Zone 8b TX

Yes some time a saved link, like on saved to your favorites, can become bad.

So if you have been using a link like that, stop and clear the address bar up in your browser and actually type in www.photobucket.com
See if that helps

Try also the link below

Here is a link that might be useful: Link

    Bookmark   November 18, 2012 at 2:29PM
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Chemocurl zn5b/6a Indiana

Try also the link below
rc, your link appears to be bad. it just goes to a white page. The URL you posted was http://photobucket.com/upload

    Bookmark   November 18, 2012 at 3:08PM
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iowagirl2006

RC's link works for me. The mystery deepens..

    Bookmark   November 18, 2012 at 5:01PM
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glenda_al

I did what chemocurl suggested and it works, PLUS I received an email from photobucket with this to do.
http://photobucket.zendesk.com/entries/21118613-clear-your-browser-s-cache-and-cookies

Here is a link that might be useful: PB issues

    Bookmark   November 18, 2012 at 5:05PM
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