Kohler simplice faucet problems

cmm1December 7, 2012

Hello!

We installed a new kohler simplice faucet in August. The first faucet we purchased did not produce cold water. Back to Lowes for another one.

This one stopped producing cold water a few days before Thanksgiving. hubby called Kohler and they sent a cartridge to replace which he did. This fix only worked for about 2 weeks. He called kohler to complain and they are sending a new faucet.

Anyone else familiar with this? I really do not want to shell out $200.00 or more for a different brand.

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grlwprls

It's so weird you should say that. All my Kohler faucets in my last house would not produce cold water either. My old plumber said it was because "you can't get cold water in New Orleans." I never even considered it had something to do with the faucet(s).

I have no assistance, just one of those moments that make you go "hmmmm."

    Bookmark   December 7, 2012 at 2:48PM
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numbersjunkie

I have 2 Simplice faucets in my kitchen - installed 2 years ago. No problem here. Very curious....

    Bookmark   December 7, 2012 at 3:15PM
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cmm1

They have excellent customer service and resolved the problem quickly so we are not too inconvenienced.

    Bookmark   December 7, 2012 at 3:38PM
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snowbean

I just received my Kohler Simplice faucet ! I am so excited ! I just need to finalize my counter top choice. Help !

    Bookmark   January 19, 2013 at 8:25PM
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deedles

I've had a Simplice for 4 years ang no problem. Except last week the stop flow button flew off and is gone. I don't get the cold water issue. How is that even possible?

    Bookmark   January 19, 2013 at 9:22PM
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