Subzero Refrigerator: Dissapointed
We remodeled our kitchen and purchased a side by side 45" Subzero refrigerator/freezer which was installed October 2011. I have had the repair people in to fix it 3 times with no success. The problem is that water droplets form in the middle vegetable drawer especially on the left side and "ceiling" of the drawer. As more water droplets accumulate, the water drips to the bottom, pools and causes the vegetables to rot and mold prematurely. I'm also seeing cheese that is tightly rewrapped form mold more quickly. Anything placed in a plastic bag, e.g., cut melon, lemon or lime halves molds within about 4-5 days because moisture condenses within the plastic bag. Subzero says the problem is caused because I store my fresh herbs (dill, Ital parsley, cilantro) by trimming the bottom and placing in pint mason jars with about 2 inches of water in the bottom. This new Subzero model is apparently engineered to have a very high internal moisture, so the open jars with water and fresh herbs add more moisture which upsets the delicate balance causing water condensation. Subzero has offered to give me my money back and take the refrigerator back, but the kitchen was designed to accommodate the built in model with panel doors. What would you do?