Cabinets are installed - and color is wrong. Venting!!
First of all, a disclaimer: I have been a major lurker here, since I have spent countless hours gleaning lots of wisdom here over the past 15 months (!!) of my kitchen renovation. But I have been so overwhelmed with life in general on a number of different fronts that I haven't posted much here - so my apologies, and also my heartfelt thanks for your inspiration and advice throughout this process for this lurker!! I have been planning to post finished kitchen photos here.
So now on to the venting process. This kitchen renovation has been for our forever home, and I am highly visual, a huge researcher (so this site is a gold mine for me!), and have of course had very strong opinions about even the smallest details of this kitchen design process. As I'm sure it's been for many of you, this kitchen has been my part time, or second full time, job for most of the past 15 months. (And I have complete decision fatigue - which the New York Times just posted an incredible article on.)
Anyway, I have had so many things go wrong with the custom cabinet process. My largest regret of this entire process is selecting them to build my cabinets. Just yesterday I discovered that they painted the cabinets in the completely incorrect shade of white. I requested Benjamin Moore's Simply White (they use Benjamin Moore colors). So the cabinets are currently fully installed, including Danby marble countertops, and we're finally getting some of the final things done, such as installing trim around the windows, and painting the walls. I told our contractor the color of the cabinets, and he painted the trim that color.
And it doesn't match the cabinets. At all. Not even close. Since the cabinets were installed, I've been thinking in the back of my mind that the white I chose has an extremely gray cast to it, which I regretted, but it didn't even cross my mind that it could be the wrong color (I had confirmation from the company about my selection of Simply White)- I just thought that I should have spent more time painting test swatches and looking at it in different lighting. I went through the BM fan deck, and realized that the cabinets are actually Pure White. This is completely different from Simply White; they're about as different as two whites can be. I googled pure white (OC-64), and found a Facebook posting where Benjamin Moore recommended pure white as a light gray option. And it's a cool gray, whereas my house has warmer tones.
(Disclaimer: I know this is a first world problem - but this kitchen has been so very expensive, and so many things have gone wrong, and I just need to vent about this!)
I will post some photos later (overall the kitchen ended up being incredible, and there are so many things that I love about it!!). But right now I'm processing this discovery.
Has anyone else had something like this happen? I'm definitely planning on contacting the company (the only good thing is that they have worked hard to fix everything that's gone wrong). But does anyone have any suggestions or advice?
And I will post later about some of the other things that went wrong in this process, since there may be some things that others could learn from this.
And if you made it this far, thanks for listening!!