Any problems with Galaxy Supply?
I bought my sink/grid/cutting board on Aug 27 and it arrived Sep 1, without the grid. It was backordered, but nothing on the order said that. I found out when I emailed to ask why it was left out.
On Sept 19 I was told they should receive them in 2 weeks and would send it then, which would put it about Oct 6.
On Oct 15 I inquired again to ask when it was sent and was told that there had been a delay and they should be receiving them that week and would send out when they are received.
Here it is Oct 23 and I need to send a dispute to the cc tomorrow or it won't get to them within the 60 day deadline.
I'm wondering if Galaxy is delaying this until it is too late to file because they have no intention of sending the grid, or if this is a normal delay?