Koch Cabinets complaint
Our Koch Cabinets (bought from Standard Kitchens of Michigan) had serious problems with the hinges supplied. When the cabinets were installed in the late spring, when our home was still heated, the cabinet doors closed properly (but the adjustment screws were already maxed out). In June, with the heat off and windows open, 7 of the 8 sets of doors swelled and did not close.
The Koch factory rep, via Standard Kitchens, replied that the problem was our fault: the doors were designed for 35% humidity and not for an unairconditioned home with windows open. It took 3 1/2 months for Koch/Standard to supply hinges that solved the problem. But they were not the soft-close hinges we paid for.