Holiday Kitchen Cabinets Beware
We waited years to have our kitchen remodeled because its expensive and figured it would be a once in a life time project for us. We were very excited about getting a new kitchen but the excitement wore off quickly and turned into a big headache. We decided to go with Holiday Cabinets because that is what our local kitchen shop carried and recommended and they had the color we wanted and the style with what we thought was a good price. The problems started from when we first ordered them. We were leaving for the winter and we wanted them in before we left so we could have our counter tops blue printed and made while we were away. We were assured they would be delivered on time and they weren't, then when we did receive them we noticed quite a few nicks on the edges, scratches, splits in the veneer side panels, along with a very poor stain job which didn't even get all the way to the edge of the panels in the doors on about half of them. Well they did replace some of the doors but three of them that had scratches in the doors the replacements they sent were in even worse shape. Also, the cabinet they sent with the bad veneer panel had a chunk of wood out of the side the size of a dime. Why they didn't fill this in before finishing it was beyond me so we ended up just leaving the first damaged one installed because we weren't improving things any. One of the replacement doors they sent was also worse then the one to be replaced. So we just left the damaged one on. We didn't notice it until later that one of the replacement cabinets that they changed out the inside edge of the cabinet was never even run through a planer so the edges are very rough and if you go to wipe it off the cloth or towel will snag on the splinters. This is just a few of the problems we have with our Holiday Cabinets. So If you are looking for poor quality cabinets with no help from the company in making it right these are the ones to buy. We contacted them several times and they did send their Rep out once and that is how we got them to send the replacements that weren't any better and even worse than the first ones. The contractor we used, Charlotte Cabinets wasn't any better than the cabinets they sold us which is whole another story. After the company sent the damaged and poorly made replacement cabinets they weren't any help in getting the issues resolved. I guess they just threw their hands up and walked away because they would never show back up and finish the job when they said they would. So after about 3 months of broken promises of not showing up and addressing the issues we hired another to finish putting the rest of the trim on our damaged cabinets. The only good thing is I didn't have them fully paid and they haven't asked for any more money which I think they know what kind of answer they would get on that. I wish somebody would have warned us so we didn't have to go through this nightmare but if you are lucky enough to see this before making your purchase you can't say you weren't warned. Good luck and I hope this doesn't happen to you. Do lots of research and don't just take the sales reps word. We live in a small town and went local and I never thought this would be our experience but it was.