Countertop installation help: am I too picky or that's the norm?

babyfish00September 8, 2013

I ordered the countertop through my kitchen design house and have it installed two days ago. I'm a bit concern with the uneven spacing between my cabinet panels and the island return. The differences running from top (almost flush with the panel) to near floor is about 7mm. Is that normal? More photos are coming. Please advice.

This photo shows the other side of the return piece

This photo shows the floor next to the return piece.

This photo shows the top piece of the countertop.

This post was edited by babyfish00 on Sun, Sep 8, 13 at 21:47

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babyfish00

null

This post was edited by babyfish00 on Sun, Sep 8, 13 at 21:48

    Bookmark   September 8, 2013 at 2:53PM
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texaspenny

It's hard to really understand what I'm seeing. Can you do one photo from farther away so we see the whole picture of the counter top and understand where this is?

    Bookmark   September 8, 2013 at 3:03PM
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snookums2

I don't know what's going on either. Is the photo on its side?

    Bookmark   September 8, 2013 at 3:14PM
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live_wire_oak

If the cabinets were out of level, the counter still has to be shimmed to level. You will end up with gaps under the counter when that happens. The cabinets should have shimmed to level instead. Or, if it's a retrofit situation, a cabinet guy should have provided you with some trim to disguise the out of level gaps. IF that's what you're talking about here?

    Bookmark   September 8, 2013 at 3:34PM
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palimpsest

No, I think the overhang varies 6mm, or about 1/4" from one end to the other. This could be from the cabinets being out of square.

This post was edited by palimpsest on Sun, Sep 8, 13 at 16:42

    Bookmark   September 8, 2013 at 3:40PM
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foodonastump

Ok I'll throw in my guess here - are we looking at side of a waterfall counter? (A term new to me within the past couple weeks!) If so then my guess is the counter was installed level, plumb and square but the cabinet was not.

    Bookmark   September 8, 2013 at 4:44PM
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snookums2

Good idea. Maybe we can have a guess what this picture is contest, lol.

    Bookmark   September 8, 2013 at 4:46PM
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babyfish00

Sorry guys, my bad. Pictures are modified now.

This post was edited by babyfish00 on Sun, Sep 8, 13 at 21:49

    Bookmark   September 8, 2013 at 9:17PM
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babyfish00

My partially finished kitchen

This post was edited by babyfish00 on Sun, Sep 8, 13 at 21:54

    Bookmark   September 8, 2013 at 9:21PM
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foodonastump

I don't think you're being picky.

    Bookmark   September 8, 2013 at 9:26PM
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babyfish00

More help please!

    Bookmark   September 9, 2013 at 5:38PM
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foodonastump

(Deleted comment because I might be looking at it backwards)

This post was edited by foodonastump on Mon, Sep 9, 13 at 18:14

    Bookmark   September 9, 2013 at 6:06PM
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foodonastump

What's the level show on the back side of the cabinet? I was disoriented when I wrote my deleted post, but if I've got it right now it the back (not sink) side of the countertop needs to be shimmed up. That would reduce your reveal on the bottom edge. Could probably get that line pretty close to perfect even if the cabinet is not. Impact on the floor line might become an issue.

    Bookmark   September 9, 2013 at 6:36PM
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RoRo67

If you onto the web site for The Marble Institute of America, they will have the tolerances (the allowable flexibilty in measurements) for the stone countertops. It also might explain to you how and why it would be that way.
They are the number one organization about all things stone.

    Bookmark   September 10, 2013 at 2:19PM
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babyfish00

Thanks foodonastump and RoRo67, I've reported to my design house eventually and am expecting their feedback. I know 7mm discrepancy is not a big deal compare to a visible crack or dents to someone. Still I'm expecting the fabricator can do a better job to make that line close to perfect. It shouldn't be that hard to do when they install if they pay attention to the details. But now, I'm not sure the fabricator is willing to do a second visit to fix it.

    Bookmark   September 11, 2013 at 11:29AM
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Clarion

Generally speaking, if the bubble doesn't go outside of the black marker lines, it passes.

    Bookmark   September 11, 2013 at 7:55PM
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babyfish00

--- Updates ---
Ok, the technicians from the countertop company finally come to see the problem in my home. After a few checking on the levelings, they find out the return piece is actually installed upside down. So a new piece will be made and swapped with the one sitting in my kitchen in two weeks.

    Bookmark   September 25, 2013 at 1:38PM
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