Silly sub zero question

catmom11746August 23, 2013

How do you turn it on??!! We recently bought a house with a 48" subzero side-by-side. Knowing we wouldn't be moving in for a few weeks, we shut it off. Now we can't figure out how to turn it on!! It has power, but nothing happens when we touch the power "button." The display says 0 FF. no lights. The manual and everything we can find online simply says to turn it on. The builder said it was a combination of three buttons, but can't remember which. We called customer service, but they said no one from tech support is there until Monday. Help!!

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Kitten1313

Maybe try unplugging it?

    Bookmark   August 24, 2013 at 11:03PM
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EAM44

Mine is new, a different model, and I had it installed, so I don't really know how helpful I can be.

My installer mentioned that sometimes the temperature profile can be set to "demo" that will allow the lights to be on, but the temp controls remain off. There's a link below that discusses what to do in that case. Good luck.

Here is a link that might be useful: Demo mode

This post was edited by EAM44 on Mon, Aug 26, 13 at 0:55

    Bookmark   August 25, 2013 at 12:46AM
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Mrs_Nyefnyef

You can go to the Subzero website and find the instruction manual for your fridge. Get the model number off of the tag inside the fridge. Then look up the instruction manual for it on the Subzero website.

Here is a link that might be useful: Subzero Library on Subzero Website

    Bookmark   August 25, 2013 at 5:52AM
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foodonastump

The problem is not a lack of manual. :)

"The manual and everything we can find online simply says to turn it on."

Sounds to me like it's "stuck" somehow so I'd unplug it, like kitten suggested. Actually probably easier to shut down the breaker.

If that doesn't work, the next thing I'd do is ask on appliances. State your model if you do that.

    Bookmark   August 25, 2013 at 7:28AM
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palimpsest

The manual online does not seem to address this, even in trouble shooting. There is a more detailed manual for my current apartment grade fridge than the one for my old SZ.

    Bookmark   August 25, 2013 at 9:08AM
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Mrs_Nyefnyef

Oops, sorry I missed the manual mention in the OP. That's what I get for writing at 5 AM.

    Bookmark   August 25, 2013 at 9:18AM
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