restocking fee for a mistake made by contractor??
I met with a subcontractor to decide on backsplash tile. To make a long story short__that was 3 months ago and I still have no backsplash. On the day of installation, I returned home to find that the backsplash was not the polished marble we had decided on (samples and pictures) but a chalky limestone. She is trying to stick me with a restocking fee? Does this sound right to anyone? I told her I won't pay it and now she wants me to pay her for having met with her for that hour when we decided on the backsplash that I never received. Is this right?
The GC has been so uninvolved and seems to not care if we get a backsplash or not. He wants his money but I'm not paying until we get a backsplash as planned in the contract. Any advice would be appreciated.
I would turn to someone different however, the GC told the electrician and me that his people knew how to pull out the outlets,for the backsplash and he also promised me they would not scratch the floor.