I bought my new house in 2007. I was pleased to see Thermador kitchen appliances except the Fridge. So I bought a Thermador fridge for $10000.00+. I did not mind spending hoping that Thermador built the quality products. During these few years, I had problems with my gas range, then with fridge and now with microwave. I called Thermador only to learn that they warranted their products for one year only. I was told to call the contractor and get it fixed at my own cost. In my opinion, Thermador products are meant for the junk yard, not for the kitchens. They will let you down. .
Sorry! Mr Thermador, you have to fix your own problems and provide an honest service. Appliances from junk yard will be more reliable than your new products.