Suddenly I need a new slab of granite
So, I'm editing this to be more accurate. I received a CONTRACT from my granite fabricator and have not made any changes. I've paid for 3 slabs based on their calculations. Now they are telling me their calculations were inaccurate and I need a 4th slab of granite to do the double layer edge on my island. This double edge was included in my original CONTRACT. I'd like everyone's thoughts on where the responsibility lays and how this should be is typically handled. They of course want me to purchase the extra slab. I feel it was their mistake and they should be in responsible. I do like the fabricator, but business is business. I mean if I told them I couldn't pay the $16k, I mad a mistake and only had $13k in my bank account they wouldn't eat that, why should I eat their
mistake. I know it's an honest mistake, but I chose them based on their final cost not that cost pulse the price for this extra slab. Also, they were $3k more than the next closest fabricator. I liked their attention to detail, reputation, etc. This obviously doesn't fit that mold.
This post was edited by censt6 on Tue, Jul 29, 14 at 11:34