Rh cup pull rant
So I'm totally annoyed. Today I schlepped an hour each way to buy the 4" Gilmore pulls from RH for my 10 drawers. I have had my eye on these for months, and got the beautiful polished nickel finish to go with my creamy perimeter cabs and espresso island. Great, ready to install. So we get the spacing right and dh drills the first holes. We put the pull on, and as he's screwing in the first (matching) screws, both screws BREAK mid way, leaving half of each screw embedded in the drawer front! At this point, lots of expletives are flying right and left, and I am about ready to cry. So we cease the pull installation, and I call rh to try to explain to them that mt drawer front is ruined because these screws were, well, screwy. I don't think they're buying it...and i'll hear from the powers that be in72 hours.
What to do? They told me the've never heard of this problem before (perhaps implying blame on our part? At this point, I'm totally terrified to try to install any of the other pulls. And I'm highly annoyed, as you know these pulls are not cheap!
Any words of wisdom from the experienced GW community???