Countertops from Costco
Anyone who has used Costco for your counters, can you tell me how it worked? I am about to officially give up on granite, since I went to another granite place late last week, saw 3 granites I liked and none were "doable" and no more was expected in.
My problem with the Costco Quartz counters, is that now that I am almost ready to go ahead, the new company that is doing it for my Costco (the previous one went out of business) wants me to give THEM my check or credit card number and then the rep will take it to my local Costco for me. My understanding was that I would pay Costco in advance and when the job was done and I was satisfied, Costco would pay them. So why do THEY need my credit card information at all?
Did you give your payment to Costco or to the guy from the company that does the counters? Were you pressured to sign some kind of release as soon as the counters were installed saying you were fully satisfied, or did you have a few days to determine if everything was OK first?
I am concerned because of the number of people who seem to notice problems and issues after the installers left, the next day, etc., when they had a chance to inspect them at thier leisure, without being rushed or feeling pressured.
I want time to review the paper work and what I am signing agreeing to in detail, and to determine if I am satisfied with the job afterwards before Costco pays them.
The new company is called NBC solid surfaces out of Springfield, VT. I don't know of anyone who has used them before.
Am I being unreasonably cautious?