Reading for INcomprehension.
I often communicate with people through email with pictures inserted in the email. But I think if there are pictures, people must not read the text. And sometimes I do not point out what I think is obvious (But I Probably Should):
ME: here is the concept I have for the bedroom particularly with that set of furniture.
CLIENT: I like the paint color and general idea in the first two pictures, but I don't like the last concept at all.
ME: That is just a picture of your furniture in the parking lot of the antique store.
ME: Here is the upholstery fabric that I was thinking you could use to reupholster your sofa, and some accent fabrics.
CLIENT: I like the fabric, but why do I have to get a new sofa? I don't think I like that sofa as much as Mine.
ME: That is a picture of Your Sofa.
To a potential client:
ME: Here is a before photo of another client's kitchen, and a perspective drawing of the new kitchen, and a photo of the new kitchen.
CLIENT: I think I like the drawing and the before kitchen better than the after.
ME: The drawing IS the after. They are labeled.
CLIENT is sent a perspective drawing of the redecorated space.
CLIENT: What is that at the top of the picture? Why is it that tan color?
ME: That's the ceiling. It's wood. That's already there.
CLIENT: Why did you draw the upper cabinets narrower than the lower cabinets?
ME: Because upper cabinets are shallower than lower cabinets by a little less than half.
CLIENT: Mine aren't, they are all the same depth.
ME: Go measure it.
CLIENT: I know what my kitchen looks like.
ME: Go look.
CLIENT: You know, I never noticed that.
Some of these may be repeat complaints but I am cranky.