Glidden's new Ultra High Gloss Trim and Door Paint--NOT happy

trinityklmSeptember 26, 2011

I'll start by saying this is my first experience with alkyd paint, so maybe my expectations were too high, but I am not happy with the results of this paint.

I decided to paint my front door, inside and out, black and liked the idea of a high-gloss shine. The door is metal and has a large arched window in it, so there isn't even that much door. I prepped the surface as instructed and brushed it on. The brush marks were terrible! It says right on the can "no brush marks". If I applied too thickly, it sagged, so I tried to go thick, but not too thick. The guy at HD said it levels out really nice, so I gave it time, but after 24 hours I could see every brush mark.

So, I decided to roll the next coat with a foam roller. First I had to cut in around the window, then I rolled. Fist of all, it splattered. And when it dried I could see all the cut in marks, and if I missed even the tiniest spot, like near the edges, with the roller, it's very obvious.

So, now it's been 24 hours and my door looks awful. Luckily, I only painted the interior side so far. I don't think I want to double down on ugly, so I think I'm going to go back to a semi-gloss latex paint.

The purpose of this post is two-fold: 1) Warn anyone else about this paint (I admit it could be user-error, but you should know my experience before you try it anyway); and 2) Do I have to wait for the alkyd paint to cure (30 days?) before I hit it with a primer so I can switch over to latex?

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graywings123

Wow, I didn't know anyone was making any new alkyd paint these days. I would contact Glidden and ask them or post the question on the paint forum.

Did you take the door off the hinges and paint it flat? I don't see how the paint could level out if the door was vertical.

    Bookmark   September 26, 2011 at 9:57AM
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trinityklm

Graywings,

I didn't take the door off the hinges, but they gal in the commercial didn't either, so I figured I didn't have to. :-)

    Bookmark   September 26, 2011 at 10:09AM
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Brushworks Spectacular Finishes

The door will need to be flat (horizontal) in order for you to brush out enough paint fast enough for it to level. Once it's brushed on, DO NOT BRUSH BACK INTO THE AREA or brush marks will appear.

Since you're unhappy with it, and I understand why, it's best to let it dry enough so that sanding will dust out. Once sanded, you can repaint it with acrylic enamel. (no primer needed)Just clean and dull.

WARNING: The brush marks will not disappear unless you physically remove them by a. sanding or b. stripping to bare substrate.

Read my reply to Jen.

Here is a link that might be useful: Glidden Paint

    Bookmark   September 26, 2011 at 10:46AM
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trinityklm

brushworks,

Thanks for the reply. What makes me mad is that all the instructional videos on YouTube (posted by Glidden), show people painting on horizontal surfaces. Are you saying one would have to remove all their trim, and paint it horizontally to get a smooth finish? Because if that's the case, then this is pretty misleading advertising.

Would you wait a few days or weeks to sand it? I don't want to make it worse. I would love to not have to prime, so I'm glad to hear I might not have to.

    Bookmark   September 26, 2011 at 11:07AM
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Brushworks Spectacular Finishes

You have to wait until the paint is dry enough to dust when sanded. It may take weeks or a month, depending on the temp and humidity.

I can paint a door in the vertical position because I have experience, but I don't. It's much easier to work on a horizontal door, especially with heavy bodied alkyd or acrylic enamel paints.

Advertising is sales marketing hype. Most folks at paint counters and marketing offices have never spread paint. :(

    Bookmark   September 26, 2011 at 11:49AM
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DLM2000

***Most folks at paint counters and marketing offices have never spread paint. :(***

Brushworks - Truer words were never written!! I am continually amazed that people will ask for advice at big box paint counters or even at independents. And not just for basic paint instruction but trying to solve moisture issues or blending issues!

    Bookmark   September 26, 2011 at 12:05PM
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trinityklm

Okay, I get that big box people aren't the most knowledgeable, but we should be able to follow the manufacturer's instructions and get somewhat decent results, IMHO.

dlm2000, I don't think it's "amazing" that people ask the people who SELL the paint for some advice. That's what they're supposed to do. And there are some good people out there. But it's luck of the draw. And if you can't trust the manufacturer, of all people, sheesh! I always google whatever advice I get to double/triple check it. In this case, the paint was so new it didn't help me much.

So, I'm spreading the word not to buy Glidden's Trim and Door Paint unless you want to lay everything horizontally or like brush marks. Not me!

    Bookmark   September 26, 2011 at 1:50PM
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Brushworks Spectacular Finishes

All manufacturers stretch the claims of their products. Whether it's a car or furniture, hype sells products.

Did you know that there's a car wax that lasts forever? :)

    Bookmark   September 26, 2011 at 4:10PM
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Lori A. Sawaya

Home Store or independent paint store - it is a crap-shoot.

And it's the reason why forums like this one and others, as well as blogs about paint and color, are so incredibly popular. But that information comes with risks too. The b.s. I see published on blogs about paint makes me shudder -- not to mention how they butcher core concepts of color.

There are literally THOUSANDS of people out there who have been burned by the marketing hype. "Color Stories" is a big buzz phrase right now in color world. When I saw that, first thing that came to mind was a lot of people have paint and color stories and it ain't always pretty.

I have some experience working with independents so I guess I'm not shocked at their lack of working knowledge when it comes to paint and ZERO expertise when it comes to color. What's shocking is they think they're at the top of their game. And they aren't.

In many ways, consumers are on their own.

    Bookmark   September 26, 2011 at 4:49PM
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GliddenPaints

Hey Trinityklm,

I am a representative of Glidden Paints and I would like to help you. I just read your post and the issues you are having. Our product is specifically designed to level after painting so there are no brush marks, but your situation sounds like that didn't happen. Please contact our customer service at 1-800-GLIDDEN (454-3336) and we can help you with this. Our phone lines are open from 8 AM to 5:30 PM during the week, or you can email us at gliddenpaint@akzonobel.com if that works better. Thank you Trinityklm

Here is a link that might be useful: Glidden.com

    Bookmark   September 28, 2011 at 4:22PM
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aliensweetie

what was the resolution on this issue? having same problem now it s been 24 hrs and don t know if I can sand etc..??

    Bookmark   October 16, 2011 at 11:45AM
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trinityklm

Aliensweetie,

I ended up sanding my door down with a little hand sander about 72 hours after it dried. I switched over to Benjamin Moore Aura and it looks great. I wish you the best of luck!

    Bookmark   October 16, 2011 at 1:29PM
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patty_cakes

I was going to suggest a self-leveling paint, but here's a product that will make any paint self leveling~~who knew? It might be worth a try and save you from further aggravation. ;o)

Here is a link that might be useful: not a paint...

    Bookmark   October 16, 2011 at 2:50PM
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