Whaaaa I need help!
I was so excited to get my first order for my mushrooms off my Etsy site. A woman ordered two large ones and two small ones. When she got them, the two small ones were fine, but the stems had snapped off the two large ones.
Here is one of the mushrooms that broke:
I make the stem and the cap as separate pieces, then use Maipei Ultraflex II mortar to stick them together. (I had used Gorilla Glue before that, but it didn't hold worth squat.) The Maipei seemed to work great, but this was the first time I had to ship them anywhere.
I had double wrapped them in the fat bubble wrap, and also padded them with peanuts. I did, however, ship all 4 mushrooms in one package. The two large ones were on the bottom, the small ones on the top. Maybe there was weight on the stems that was too much for them to handle?
The woman is sending them back to me and I've offered to repair them or send her something else off my site. But now I'm gun shy about shipping these mushrooms! Do you think Maipei mortar isn't a good enough bonding agent to hold the two pieces together? Or do you think I simply didn't package them well enough?
Suggestions? Ideas? HELP?!! (waaah, so disappointed this happened, but I guess we live and learn)