I just had another email from the rep who measured for new Marvin clad windows to install in our home. These windows would be a full replacement and included were two picture windows , one to be an awning , two double hung, one awning , and one a double hung with a semicircle above. The rep came twice, the second time with an installer. He has sent two quotes for the windows alone. The first we thought was complete. The second was to be for the windows and installation , but was instead for the windows and brickmold casing he decided we needed . With this second quote was a statement telling us they could not do the install and said they could recommend a contractor if we wanted. At this point, I am disappointed, and confused. What next , and where do we go from here ?