Pella installation problem - what to do?
Just recently had two Pella windows installed - yeah yeah I know, and I'll create another post for why I shouldn't have done that, but for now my issue is:
besides the generally awful installation job, with the last day of rain there is now water seeping in through the bottom left corner of the window. There is a shim placed right in the corner and it looks like the water is wicking through the shim, but it's hard to tell. I suspect the installers basically just screwed the window directly to the buck and foamed without any use of water barriers.
here's a link to a photo: https://picasaweb.google.com/lh/photo/m8Dvb8U0M1sTfwVgSqA7z9MTjNZETYmyPJy0liipFm0?feat=directlink
I have the installer coming next week to fix other problems with the install - what should I demand about this? Does this require the window being totally removed?