poor performance from Andersen windows
Just wanted to warn people to think twice about Andersen windows if they live in an area where the temperature gets below freezing. We built a new home last year and our designer recommended Andersen 400 series windows. Since we had never really heard of problems with them, we didn't question his advice. If we had it to do over, there is no way we would use them. The tilt-in system (for washing) is a rinky-dink plastic thing that I don't expect will last long. When I press on the panes to wash them, I get that glass-crackling noise that sounds as though the panes are not securely attached to the frames. When the temperature gets below freezing, there is a strip of heavy condensation at the bottom and starting up the sides of each pane. We used a dehumidifier last year and that seemed to help some, but that made everything else too dry - wood floors, plants, skin. That leads me to believe our house is not overly-humid, these windows just aren't doing the job they're supposed to do. We had replacement windows put into our old house and never had this problem. Of course, Andersen excludes condensation damage from their warranty. I hope this saves someone else from having to deal with these problems.