Sunrise vs Marvin Integrity...pricing

mnrob81October 12, 2012

First time posting after lurking on this site. I'm replacing 11 casement windows & 2 sliding patio doors. I have estimates for Marvin Integrity & Sunrise. Both were for $25K, does this pricing seem right? Home is located in the Twin Cities. Thanks

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Debbi Branka

I got estimates for both brands. I'm in the Detroit area. We have 23 windows and 1 patio door. Most windows are double hung, a couple sliders and 3 tall casements in the front (that are tempered). We included extras - prairie style grills in every window with brown on outside and white on inside, and nickel hardware. The estimate from Sunrise was about $17K and the estimate from Marvin was about $15K. Sunrise being vinyl and Marvin being fiberglass, we easily chose Marvin. They were ordered this week, so installation hasn't happened yet.

    Bookmark   October 12, 2012 at 12:59PM
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HomeSealed

rob, that does sound awfully high, however there are many variables that go into pricing including the installation style, option content, sizes, etc.
In addition, the Sunrise should be less than the Integrity. Not that it is a lesser window-- in fact it is better in every measurable area-- but the cost is lower than the Integrity. I'd probably suggest a couple more quotes to compare.

    Bookmark   October 12, 2012 at 1:43PM
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mnrob81

Thanks for your prompt responses. Another note I should have included: the Marvin Integrity was a complete replacement & Sunrise was for inserts. The Sunrise salesperson said she gave me a 10% discount based on a special they are running. Looks like I need to find another Sunrise rep in teh Twin Cities.

    Bookmark   October 12, 2012 at 2:27PM
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HomeSealed

I would have to agree... The Integrity quote is sounding like it is more inline with what is reasonable, while the Sunrise quote sounds outrageous comparatively. Okna/Himark and Softlite are a couple of additional choices that are top-rated along with Sunrise, although I'm not sure if Okna is in your area yet. Softlite most certainly is... Just to give you additional options :) A common price range for a premium replacement style vinyl window with average installation circumstances and option content should run somewhere between $500-$800 per unit.
One last question, when you say 11 casements, is that referring to 11 single units, or are some double and triple? If I take off $5k for the two patio doors (assuming that they are not anything out of the ordinary) that still comes in at $20k for 11 windows, or roughly $1800 per window?! I've seen some high prices in my day, but that would certainly take the cake if that is the case.

    Bookmark   October 12, 2012 at 4:05PM
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mnrob81

Of the 11 casements, 2 are triple, 7 double and 2 single. I was shocked with the Sunrise quote.

    Bookmark   October 12, 2012 at 5:46PM
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HomeSealed

Ahhhhh.... That makes a big difference. That is actually 22 windows along with the two patio doors. At that pricing, the Integrity with full frame removal is actually a great price, and the Sunrise, while still seemingly on the high side, may not be outrageous. What type of options do you have? (ie: color interior and exterior, grids, double vs triple pane, lead safe procedures, etc, etc). If you are looking at a white window with grids and few other options, I'd definitely say that you should move on. If otoh, it is triple pane/krypton with woodgrain interior, colored exterior, lead safe, grids, pre-stained interior stops added, etc, $800-$900 per window is not out of the question. A window that starts at $500-$600 installed can get up there pretty quickly as the options pile up.

    Bookmark   October 12, 2012 at 6:01PM
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windowsonwashington

+1

With the unit total, those numbers are pretty consistent with what we see and hear about.

If you can provide what type of options, installation, and glass was specified in the Sunrise quote, we can give you a better idea of where it is in the spectrum.

    Bookmark   October 12, 2012 at 7:22PM
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mnrob81

Options include white interior with a earth tone exterior. All are double pane with 2 bathroom windows being tempered glass. One triple and one double that face west some extra coating to help repel sunlight in the summer.The install is inserts, not a full frame removal.

    Bookmark   October 12, 2012 at 11:44PM
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windowsonwashington

The two tone option will add to the price a bit.

If it is one of Marvin's stock colors, they can actually do it cheaper than the Sunrise in many cases because it is not as labor intensive a process as they have the materials already pre-painted.

Being as far North as you are, I would highly recommend triple pane on all the windows other than the South facing windows.

Do you have grids in those units?

    Bookmark   October 13, 2012 at 10:28AM
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mnrob81

There are no grids and all windows are double pane. Is there another high quality vinyl window I should look into that may be less expensive then the Sunrise?

    Bookmark   October 13, 2012 at 11:41AM
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HomeSealed

+1 to WoW's advice... A couple of other top vinyl products to consider would be HiMark/Okna and Softlite.

    Bookmark   October 13, 2012 at 1:10PM
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mnrob81

What's your opinion on Softlite Imperial LS or Polaris UltraWeld? I believe would be somewhat less expensive then my Marvin & Sunrise estimates.

    Bookmark   October 14, 2012 at 12:08AM
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windowsonwashington

Both are very solid window and certainly on the level with the Sunrise offering in terms of vinyl.

The have a tad bit more frame to them than the Sunrise window but it all depends on what that slim look is worth to you.

    Bookmark   October 14, 2012 at 9:14AM
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HomeSealed

+1. Those are two excellent options as well.

    Bookmark   October 15, 2012 at 10:25AM
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mnrob81

Ok, I'm back with further news. I received another Sunrise estimate from an established installer in my area & their price was $19,000. This is more inline to me than the $25,000 in my first quote. I'm leaning heavily toward Sunrise rather than paying $6,000 more for the Marvin Integrity.

    Bookmark   October 19, 2012 at 3:10PM
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Debbi Branka

Did you consider getting another Marvin estimate? As I posted above, our Marvin Integrity quote was $2000 less than our Sunrise quote. Our Marvins are being installed on 10/29.

    Bookmark   October 19, 2012 at 3:22PM
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mnrob81

deb52899 I did get a quote for Marvin Integrity windows & it was $6,000 more than Sunrise.

    Bookmark   October 19, 2012 at 3:54PM
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Debbi Branka

mnrob - I knew you got one quote for Marvin (and Marvin and Sunrise were both 25K). Then you got another Sunrise which was 6K less. I meant maybe you might try another Marvin quote from a different dealer/installer.

Also, just out of curiousity - the Sunrise quote is for inserts and the Marvin quote is for full replacement. Wouldn't full replacement normally cost more than inserts only?

    Bookmark   October 19, 2012 at 3:59PM
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mnrob81

deb52899 - You make a good point, I am considering another Marvin bid. I don't believe the first Marvin bid I received is entirely out of line but it can't hurt to get another. I thought inserts should cost less also, that's why I believed the first Sunrise bid of $25,000 was way too high.

Also, I have to determine it the Marvin Integrity windows are worth $6,000 more than the Sunrise.

    Bookmark   October 19, 2012 at 4:17PM
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HomeSealed

rob, the new Sunrise quote certainly sounds more reasonable.
Is the Integrity worth more? In a word : NO. That is unless you plan on doing the wood interior and want a custom stain color. Appearance is the ONLY factor that the Integrity could possibly be a better option, and even then it is very subjective. Every other area of performance, warranty, etc will favor the Sunrise.... and to put my comments in perspective, I am an Integrity dealer with samples of the product prominently featured in my showroom. Sunrise otoh is sold by my largest competitor.
The Integrity is a nice window (wood/ultrex), but for anyone that is open to cross-shopping a premium vinyl window, I have to recommend that option as you will get superior performance.
Did you ever get those quotes on the Polaris and Softlite products? Those would be very much "apples to apples" with the Sunrise.

    Bookmark   October 20, 2012 at 10:06AM
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windowsonwashington

+1

Great feedback HomeSealed.

    Bookmark   October 20, 2012 at 5:45PM
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mnrob81

HomeSealed, I have not yet gotten quotes from Polaris or Softlite as things got busy. I'm trying to decide if I should go ahead with Sunrise or call for those other quotes.

    Bookmark   October 23, 2012 at 5:32PM
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mnrob81

Thought of one last question. Are there pros & cons to doing a full replacement vs inserts. In my quotes above the Marvin Integrity is full replacement & the Sunrise bid is for inserts.

    Bookmark   October 24, 2012 at 3:41PM
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windowsonwashington

Primary benefit of the full tear out is a bit more glass.

    Bookmark   October 24, 2012 at 5:02PM
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HomeSealed

+1. Gain a little bit more glass, and it is desirable when your existing frames are in poor condition structurally or have water leakage issues.
The reason for the different install styles is that the Integrity only comes in new construction. The Sunrise comes either way.

    Bookmark   October 25, 2012 at 6:06PM
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Lily312

Hi, I just joined the site, so forgive me if I'm posting this in the wrong place.

I'm having windows replaced in my brick townhouse ('60s era) and have a couple of questions for those familiar with fiberglass windows.

1) If I go with Marvin Integrity, would I need a Marvin-trained installer? The company I'd like to use has a lot of experience with vinyl windows and Marvin's wood windows, but not much with fiberglass. I'm not sure how important this is -- is the installation process very different (just background: the new windows would be fit to the brick openings)

2) Is there a company that makes fiberglass windows in a wider variety of colors than Pella and Marvin? I really like the colors of the Inline windows, but not the windows themselves.

Thanks in advance for any help you can provide. I've really enjoyed reading all of your posts about Marvin and Inline windows.

    Bookmark   November 28, 2012 at 11:08PM
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HomeSealed

Lily, :
1) No. The installation process is pretty universal.
2) What type of color are you looking for?

Btw, you might get more feedback if you start a new thread ;)

    Bookmark   November 28, 2012 at 11:20PM
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Lily312

Thanks so much for the quick reply. I'm having a little trouble figuring out how to start a new thread. Could you point me the right direction? :)

p.s. I'm looking for what is sometimes called "American Terra" or "Terra" -- it's sort of a brownish green.

    Bookmark   November 29, 2012 at 12:11AM
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HomeSealed

Click on return to windows forum at the top of this thread. Then on the main page, click Post a message, which is located right above the title "Windows forum"... It is kinda small.
There are manufacturers that offer variations of terra brown, but it really has no green in it. If you are wanting that color you may need to find a manufacturer that does custom exterior coatings. Most higher end vinyl companies will do that, not many wood guys though. If you go fiberglass you could always just have the exterior painted prior to or following installation.

    Bookmark   November 29, 2012 at 7:06AM
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Lily312

Thanks so much, Homesealed. One last questio for you: I got a price for the windows and a price for the installation and the installation seems kind of high and I wanted to run it by you. For 11 windows (9 window openings -- a couple of awnings, 5 double hungs and the 4 sliders) and one patio door, it comes out to $3,400. What do you think?

    Bookmark   November 30, 2012 at 2:39PM
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HomeSealed

So $3400 is for installation only of 11 windows? That might be a little high for replacement install, but if they are full tear-outs then that does not sound out of line. It might not even be bad for replacements depending on the circumstances. Also, you will pay more for installation if you purchase the windows yourself and hire the installation out separately.

    Bookmark   November 30, 2012 at 2:52PM
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Debbi Branka

Lily, our installation of 23 windows and 1 patio door was $2880. We're in the Detroit area.

    Bookmark   November 30, 2012 at 2:59PM
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susanlynn2012

What is the difference between vinyl windows or fiberglass?

    Bookmark   December 1, 2012 at 6:23PM
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tube

I am a big fan of fiberglass windows (Integrity & Inline). I like full frame replacement as you are insulating between the fame and stud. I also think this form of installation looks best. I like Marvin as a company due to their size and stability. Product identification is etched on the glass so there is no question on the warranty and who to call. This is my biggest complaint on most vinyl as your only identification is a sticker on the head jamb. Read the fine print on lifetime warranties to see what you are really getting.

You will see in old posts on this site people pushing Gorell as an upper end vinyl and look at the newer posts since they went bankrupt/bought out. Sunrise who bought Gorell isn't honoring the 50 year warranty Gorell offered.

This is just my opinion so take it for what it is.

Here is a link that might be useful: Ultrex

    Bookmark   December 13, 2012 at 5:48PM
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millworkman

Softlite bought the assets of Gorell not Sunrise.

    Bookmark   December 13, 2012 at 8:08PM
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HomeSealed

Not only that, but the material that a window is made from has no correlation on whether or not they will go out of business. Gorell had a nice window, so that is an unfortunate situation.

    Bookmark   December 14, 2012 at 11:59AM
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kimmiej

Hi GW friends. I need your help on this. I am super frustrated with my shopping for a good value / good quality patio door. I narrowed my choices to Milgard, Anderson Renewal, and Integrity by Marvin. I was set to go with Anderson until the Rep told me my original quote had a seasonal discount of $1,600 that was no longer being offered (I apparently missed it by one week), but that she would "split the difference with me" ---- NOT! Just what I wanted to do, pay the Rep's $800 bonus and help her meet her sales goal. So, it was down to Milgard and Marvin. I liked the Milgard dealer and I thought their quote was fair, but I would have to get my own electrician, permits, and drywall. I'm just too busy to become a general contractor right now. That leaves me with the Integrity, which I have not actually seen in person. The only dealers within about 40 miles of me don't have the Inegrity line on display -- they only have the Marvin, more expensive wood clad product on display. Based on my research on GW and other sites, I believe the Integrity is probably a very good product. However, I can't even find pictures (real ones, not diagrams) online with the exact specs for which I was quoted. Seriously, do they expect me to pay thousands of dollars without even being able to see the product online? BTW, the quote for the Integrity 6' w x 8' h French door was $4040 not including installation, or glass / hardware upgrades. This seems high, however still less than the quote I received from Anderson ($7,700)! So, please weigh in on this. 1) are these prices in line with the industry average (considering geographic area, and quality). I would really like to make a decision on this and move forward. At this rate, it will be winter before I get my door installed!

    Bookmark   May 6, 2013 at 10:26PM
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HomeSealed

Kimmie, I apologize if I missed it, but I don't see where you posted your location, and more detail on pricing would be needed to make a a recommendation on whether yours is fair or not. On product, is you want a wood/stainable interior, the Integrity is a nice choice and definitely worth exploring.
Can i assume that you are out in the Western part of the country somewhere given that Millard is no longer available in the Midwest or eastern region?

    Bookmark   May 7, 2013 at 6:55AM
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Debbi Branka

Kimmie, It sounds like you are looking for a french door and not a sliding patio door. We have the Integrity sliding door, and although I absolutely love my Integrity windows, I find the slider heavy and cumbersome. We adjusted like the company advised and noticed no difference. The door doesn't slide open easily - i.e., with 1 or 2 fingers. I have to put a bit of muscle into opening and closing it. The first sliding door I noticed that I could open with one finger was an Anderson. It was so smooth and opened easily. Then my brother-in-law got all Anderson sliding doors and his open easily too. I've heard the quality of Anderson windows is crappy. I don't know about the quality of the doors, and maybe a french door will be a whole other issue. While I love the look of my Integrity slider, I'm not happy with how hard it is to open/close. It's not really any easier than the crappy contractor grade vinyl slider we replaced.

    Bookmark   May 7, 2013 at 8:29AM
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susanlynn2012

Deb52899, Thank you for sharing your experience with the slider door since I may be replacing that also and do not want a door that is difficult to open as my cold crappy contractor vinyl slider is.

    Bookmark   May 7, 2013 at 2:48PM
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jessie21

Deb, I've been looking for window replacements for years and just haven't been able to decide. Integrity was one of the windows we were considering. Do you have any photos of these windows you love? If they are posted elsewhere on the forums, please direct me to them! thanks.

    Bookmark   May 11, 2013 at 8:18AM
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Debbi Branka

Jessie, I have some photos on my computer here at work. I only know how to post one at a time, so there will be several posts (sorry).

This is our living room. 3 casements that all open and 3 stationary on top. They are brown on the inside, white on the inside. Brushed nickel hardware. We did not change any window configurations - just replaced what was there.

    Bookmark   May 13, 2013 at 5:44PM
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Debbi Branka

This is the bay in our dining room and a bedroom slider up above.

    Bookmark   May 13, 2013 at 5:45PM
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Debbi Branka

This is the bay from the inside.

    Bookmark   May 13, 2013 at 5:46PM
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Debbi Branka

Here is the door wall. I love the looks, but it does not slide as nicely as 2 Andersons I've tried at other people's houses.

    Bookmark   May 13, 2013 at 5:48PM
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Debbi Branka

Here is the door wall from the inside.

    Bookmark   May 13, 2013 at 5:49PM
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Debbi Branka

The kitchen windows are 2 of my favorites.

    Bookmark   May 13, 2013 at 5:50PM
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Debbi Branka

Master bedroom windows, although I don't have any of the outside.

    Bookmark   May 13, 2013 at 5:51PM
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Debbi Branka

And here is another upper slider. I have more, but hopefully you get the idea.

    Bookmark   May 13, 2013 at 5:52PM
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Debbi Branka

One more of the whole front that I just found.

    Bookmark   May 13, 2013 at 5:57PM
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susanlynn2012

Deb52899, thank you so much for the beautiful pictures of your windows and home. Your house definitely has curb appeal and the new windows are definitely an asset. Sorry that your slider is difficult to open.

    Bookmark   May 13, 2013 at 6:16PM
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jessie21

thank you, deb! Your windows look great!

So, you got all ultrex windows? A couple of other questions if you don't mind......all our windows are double hung so those are the ones I'm mostly interested in. I see you have some wood window sills, are those original to your house? They look good and we have some painted but lots of stained sills and trim too and I haven't decided how to handle that. Like should we go for all ultrex or wood/ultrex?

Also, your pics are a little far and dark, I can't really see the trim if any, in the kitchen. Can you tell me a bit more? Were they full rip outs? I can't remember for sure but thought integrity was made for full tear outs. Also, what kind of grilles did you get? They look so nice. Are they between the glass or a divided lite?

Thanks so much, I really appreciate it.

    Bookmark   May 13, 2013 at 6:29PM
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Debbi Branka

Thank you for your compliments Lynn!

Jessie - the 3 windows in the master bedroom, the kitchen 2 windows and the 3 bay windows are all double hung. The wood sills are original to the house (1999). Our main floor trim is all wood; the upstairs trim is all white (by trim, I mean the stops, sills and molding around the windows and door wall). That's the way the house came - we didn't pick it. Our windows are all ultrex. Yes, they were full tear outs and replacements. The grilles are between the glass prairie style. I wanted something different than the squares since that's what in the whole subdivision. We also got them on every window, not just the front windows. It wasn't THAT much more. I hope I answered all of your questions. Let me know if you have any more.

For reference, here's the front of the house a few months after we bought it. We were working on landscaping, so forgive that part, but you can see the face with the old windows. I think the brown Marvins added a lot.

    Bookmark   May 14, 2013 at 10:17AM
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jessie21

Wow, Deb, they look great. I think you made a fantastic choice, changing the exteriors to a darker color...I love the contrast. I like the prairie grilles too although I think my little boring little brick ranch will do better with squares.

I so appreciate your thoughts/information/help. This has been a struggle with me for some years now (trying to pick windows I will be happy with has been impossible for me!) I have really old anderson narrolines and don't want to lose a lot of glass. I think the integrity windows might be just the ticket. I do like the idea of fiberglass too. You even helped me resolve the grille issue, as I was worried about between the glass grilles but yours look great and now I think I want them too.

Thanks!

    Bookmark   May 14, 2013 at 7:26PM
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Debbi Branka

Jessie, I wasn't willing to lose any glass. Also, my 2" wood blinds inside - I love them and wanted to reuse them. We don't have any other window treatments - just the blinds (except a valance over the kitchen corner windows). The Sunrise window guy told us the windows would be deeper and we wouldn't be able to use our (inside mounted) blinds. That's a lot of money in new window treatments tacked on to the price of windows! Also, if I remember correctly, there would have been less glass. I was thrilled that the Integrity gave me the same amount (or more) of glass. I just love how they look. Our casements in front all open - the old ones, only the center window opened. I love them all open. We had the front casements tempered (not required) because I have all boy grandbabies and could just see someone smashing into that front window while rough-housing in the living room. I'm really very pleased, even though the door wall is heavy, I love it too. I'm so happy with the change. Where are you located? Hopefully you have a great Marvin dealer!

    Bookmark   May 15, 2013 at 8:52AM
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jessie21

Now, there's another question I could ask you....who did your install? Did you buy the windows from a dealer who installs or from an installer who does integrity? Or something else? We are in western pa, about an hour from pittsburgh and although I can find integrity here, they are in small stores or lumber yards. They can come to measure and order, but don't install. I have a local company who does windows exclusively....they have done vinyl inserts for us at a rental we have and we like them, and I would probably go with them although they don't sell integrity and I don't know how much experience they have with those windows. What did you do?

    Bookmark   May 15, 2013 at 9:39AM
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Debbi Branka

Julie, We purchased ours from a Marvin Design Gallery called Laurence Smith Window & Door. There are 2 of them in Michigan. The sales guy brought the windows to us to show us and measure. They have a showroom, but I knew which windows I was interested in, so he brought them to my house and we explored them. Then he called his installer (a subcontractor they use) who came out and measured more accurately. Then the sales guy wrote up the order and contract. I approved and signed and gave him a deposit. He ordered the windows. They took a week or so to make. Then he had the installer call me to schedule install. The windows were delivered to my house on installation day and the installer showed up with his crew. Any issues, and I contact my sales guy (one of the screens didn't fit right). He takes care of it. Be sure to fill out the warranty info on the Marvin website (sales guy didn't tell me this). I did and in the comments I wrote about the doorwall. Marvin headquarters called me the next day. She told me stuff to try (adjusting height, etc.). I tried, but it's not THAT big of an issue. I think the door is just heavier than I expected so I can't open it with a finger. So I haven't called headquarters back to follow up. But I thought that was pretty nice customer service.

Anyway, I looked up Pittsburgh area. I see that Integrity is retailed at many lumber yards and home centers. I see one Design Center that maybe would be like where I ordered from. Here is the info:

Hildenbrand Design Center, Inc
299 3rd Street
Irwin, PA 15642
(724) 863-0101
(724) 863-3684 (fax)
hildeninc@verizon.net
Store Hours:
Mon.-Thurs. 10:00 AM - 8:00 PM
Fri. 10:00 AM - 6:00 PM
Sat. 10:00 AM - 4:00 PM
Closed Sunday

I'm not sure if buying them from a lumber yard or home center and then paying your installer yourself would save you money. Also, who do you call for any warranty issue? Would the lumber yard or home center take care of you? You could call Marvin directly and ask them. We had various sizes and types (sliders, casements and double hungs). We had 23 windows and 1 door wall (the living room front is considered 6 windows, but 1 unit). I know the installation portion of our contract was $2880. Included "remove, install, insulate, trim interior and exterior, haul away old units." I was very surprised and thought that cost was very low. The team was amazing and did a beautiful job.

    Bookmark   May 15, 2013 at 10:06AM
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jessie21

Thanks. I haven't checked the Irwin store yet....most, including this one are an hour plus away but I may check with them too. What I've found is that the sale of the integrity windows closer to me has been really separate from install. Integrity site doesn't include installers although as you say, some may use sub contractors. The ones closest to me can only give us names of people, the contract would be separate. In that case, I suppose I would have to inquire of each (seller and installer) what their warranties would be. Maybe we'll check the Irwin store out and ask if they have installers. Thanks again for all the help!

    Bookmark   May 15, 2013 at 12:28PM
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Debbi Branka

Jessie - the design center we went with was an hour away from us too. We never even went to the store. Like I said, I knew what I wanted to see, so they brought the sample windows to my house. Hopefully the design center in your area will work the same way. Wish I could send you my guy!

    Bookmark   May 15, 2013 at 12:43PM
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jessie21

Me too! Your install cost was incredibly affordable!!!

    Bookmark   May 15, 2013 at 2:00PM
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windowsonwashington

Debbie is a smart shopper Jessie and spent a good bit of time researching her options and decisions.

I am not surprised that she got a great install and overall value.

    Bookmark   May 16, 2013 at 7:59AM
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Debbi Branka

Thanks WOW!

    Bookmark   May 16, 2013 at 9:45AM
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mnrob81

Hello, I'm finally back with an update after several months. We decided to go with the Sunrise replacement windows & the installation is set to begin tomorrow. Thanks to feedback from the experts on this site we feel Sunrise will be a great window for us.

    Bookmark   July 8, 2013 at 2:46PM
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windowsonwashington

Sounds good.

Post up some before and after pictures.

    Bookmark   July 11, 2013 at 3:23PM
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amyf5

Deb52899,
If you are still following this thread, we are considering replacing two casement windows using the same Marvin Gallery in the Detroit area. Would you still recommend their services - did their business partner, FBI, do the actual installation? Thanks.

    Bookmark   November 20, 2013 at 2:28PM
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Debbi Branka

Efficiency - I definitely recommend their services and yes, FBI did the actual install and Fred and crew were amazing. I have a couple of service issues (one double hung is needs a heavier weight, one of the casement handle's trim is broken) and they came out to fix them. The service guy was great, but in full-disclosure I want to let you know that he is the ONLY service guy for the entire state (I think that's what he said), so it takes quite awhile. He ordered the weight and the handle part - neither are emergencies of course - and he said it would probably take a couple months before he got back here. I'm sure if it were broken glass or something I insisted be fixed immediately that they would have accommodated my needs, but I'm not in a hurry and don't mind waiting on these items. But yes, I would go with them again, most definitely!

    Bookmark   November 20, 2013 at 8:01PM
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amyf5

Thanks, Deb. I appreciate the detailed response!

    Bookmark   November 20, 2013 at 10:59PM
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