lifetime warranty for patio door

james_007September 14, 2012

We are looking for the replacement of our old aluminum sliding patio door. The Homedepot guy came in today and recommended the simonton 6500 or 6100 series door with $2340 or $2074 installed (turn-key). He also told me it is lifetime warranty and includes everything -- means this will be the only door I need to buy for this opening and no more money will be spent on it after this replacement.

Is this true? sounds not too bad if it is true, right?

This is the first quote and I will ask another two to see what's the difference. Sunrise is mentioned here many times, I will ask them come to have a look.

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Windows on Washington Ltd

Many Sliding doors do come with a lifetime warranty but there will not be any provisions on the glass coverage.

That is all pretty standard.

The Sunrise door is definitely worth a look at it is very well regarded.

    Bookmark   September 15, 2012 at 6:12AM
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He do tell us the glass is also coverred by that warranty. My 3rd-grader daughter was here then. He said if my daughter throws a ball on it by accident, it will be coverred. Maybe I heard wrong.

    Bookmark   September 15, 2012 at 7:56PM
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Windows on Washington Ltd

That is done through him and not a manufacturer warranty in all likelihood. Most do not warranty the glass.

Double check on that.

    Bookmark   September 17, 2012 at 7:47AM
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Lifetime = as long as Simonton stays in business AND is reachable and what about shipping?
12 years from now the door fails, most likely by fogged glass or the breakage previously mentioned. You contact the mfg. and they say yes, it's covered under warranty but we don't do business with HD anymore so your replacement panel is in Pocatello, ID., come and get it.
So you choose to have it re-glazed locally and loose that lifetime warranty.
And there's always the labor, hopefully you can do the work yourself. Don't expect them to do that forever, either.

    Bookmark   September 17, 2012 at 9:19AM
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Jumppilot is correct to an extent. Yes: the warranty is only as solid as the manufacturer that offers it, and YES: choosing a manufacturer / dealer combo that is established and stays in tact will make for a much smoother process if/when issues do arise... The thing that I disagree with is the insinuation that a situation such as that is inevitable. Most dealers replace warranty parts on a daily or weekly basis. Some larger dealers even have an entire division dedicated to performing service calls.

    Bookmark   September 19, 2012 at 9:13PM
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