How much room is there for negotiating?
We just got a bid from a company for some Marvin windows. It will be in the thousands, so I'm just wondering what the etiquette is. Is it customary for the customer to ask for a percentage off? We had a bid from another Marvin vendor that was about 5% less (apples to apples), but we like our guy better.
I feel a little embarrassed to ask this because I certainly want to make sure that the salesman gets a fair commission. But I don't really know what's common practice. Thanks so much!