Wall jack misbehaving with new wireless house phone

mylanApril 13, 2013

Some time ago, I had a 2-line phone jack with a 2-line phone in my den. Stopped using the second line in there and purchased a single line phone. The jack worked fine. Just purchased a new phone with additional wireless handsets. In the den when the phone rang and answered, I heard the beeping of a fax which is my second line - this phone only required a wall outlet with the jack. When I put the old phone back and used the necessary jack, it was fine. I want to use my new phone - how do I do this?

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Ron Natalie

Radio Snack and the home centers will sell you a little adapter that will split the two lines into their own single jack to cut off this apparent interference.

The other option is to carefully remove the jack from the wall and remove the second line from it. This is typically the yellow/black pair if you have red/green/yellow/black wiring or the orange and white pair if you have cat5-style wiring. In any event it will be the outer two of the four pins of the connector (the center two are the first line).

Here is a link that might be useful: two line phone adapter

    Bookmark   April 13, 2013 at 1:34PM
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mylan

Thank you SO much - I found an adapter, plugged in my own phone which worked then took out the jack but left the adapter in the wall and the new phone works like a charm - I appreciate your help!

    Bookmark   April 13, 2013 at 4:13PM
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