Windowwizards & OKNA foam fill issues

truthtellerJuly 26, 2009

http://www.myfoxphilly.com/dpp/news/inv ... es_Preview

An investigative report on Fox 29 News in Philadelphia has accused a Pennsylvania-based distributor with falsely promoting its vinyl replacement window line as having foam-filled sash and frames, when only small amounts of foam were evident in products found in the market. Broadcast on July 20, the report was based on initial allegations from a New Jersey contractor.

The report, which can be viewed below, shows windows purchased from Windowizards, based in Levittown, Pa., that feature foam in the sash corners and only one chamber of the frame profile. Also shown is product literature featuring completely filled profiles.

Windowizards responded to the report with a letter to the station, which states it was inadvertently using improper artwork supplied by the window manufacturer, Okna Windows in Bristol, Pa. Okna also responded with a letter to the station, apologizing to Windowizards and its other customers with improper promotional materials. Both companies deny that there was any intent to deceive customers.

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afsa

What a shock a vinyl window manufacturer and distributor who may be less than truthful, i am shocked and dismayed at the injustice(stated with just a touch of sarcasm).

    Bookmark   July 27, 2009 at 3:35PM
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briant73

I won't say much here but both companies are offering to make things right if they are contacted with concerns over the foam fill in those windows.

    Bookmark   August 5, 2009 at 11:38AM
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