hurd windows

hootervilleJune 1, 2010

Two of my "Low E" Casement vinyl windows have fogged. I contacted Hurd regarding the warranty and was told:

SORRY! Hurd bankrupted a part of the company (the part that held the warranties) and they no longer "honor" their responsiblity for Hurd windows sold before a certain date. My windows had a ten year warranty but after just four years I have junk! How can they still operate using the Hurd name and just DUMP THE WARRANTY??????? THAT IS DISHONEST...BEWARE...DON'T BUY HURD.

Thank you for reporting this comment. Undo
afsa

The company went completely out of business, all the assets were sold to a new company who also purchased the name. I do not see what is so hard to understand about that, yes it sucks but it happens everyday in some sort if business.

    Bookmark   June 2, 2010 at 10:48AM
Thank you for reporting this comment. Undo
karinmarie

We are in the same boat...spent a fortune on HURD windows because they were supposed to be so energy efficient. Now getting to the end of our 10 year warranty too and not sure how we are going to replace the 4 windows that are fogged.

    Bookmark   June 3, 2010 at 2:31PM
Sign Up to comment
More Discussions
Quick advice re: matching door and window grills & transom size
I have french doors sitting between two sets of side...
happyallison
Time to replace the windows?
There has been almost constant ice build up around...
tonyzzztony
Simonton 5500 v. Soft-Lite Pro (replacement and new )
Hi, We are remodeling our house in Washington DC. We...
amy2905
Decorating a new windowsill?
Hi everyone, We are a small growing business specialising...
LightGlow UK
Need Help with new window brands
We are early in the new home construction process (finalizing...
mmdoh
© 2015 Houzz Inc. Houzz® The new way to design your home™