Andersen Faces Class action Argon Lawsuit

northeastpaApril 29, 2007

http://news.glassmagazine.net/ngaweekly/issues/2007-03-28/index.html

A Los Angeles law firm has filed a class-action suit against Andersen Corp. in the San Francisco County Superior Court alleging fraudulent misrepresentation and unfair business practices. The plaintiff, David Yancey, on behalf of himself and others with the same situation, claim that the Andersen products they purchased have a lower initial concentration of inert glass than what was presented, and that the products dual seal does not prevent or slow leakage.

The case, filed March 19, is being handled by Brian Strange of the Strange & Carpenter law firm.

The filing alleges that "because of improper seals and/or modifications with breather/capillary tubes and/or substandard initial gas fill rate, the gas would leak out or the windows would not deliver the claimed energy-saving qualities."

Though not directly involved with the case, Charles A. Gentry, managing partner at Carson & Coil law firm, noted that this case underscores how critically important it is to make sure what is claimed on warranties, Web sites and other sales documents can be verified. "Homeowners are getting more purchase-savvy and concerned with energy efficiency," he said. "Any manufacturer can learn from thisÂif they're telling the public that argon gas, or whatever method they're using, makes their windows energy efficient, they've got to have a quality control process in place to verify that."

"Energy efficiency is an interesting arena that is growing in importance to the end-user and can be difficult at times to verify," he continued.

At the time of publication, Window & Door has not yet received comment from the involved parties. Check back for updates and continued coverage on this case.

Here is a link that might be useful: http://news.glassmagazine.net/ngaweekly/issues/2007-03-28/index.html

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mahatmacat1

How does one go about figuring out how much argon is in one's windows?

(and I'm thinking they meant "inert gas", not "inert glass"...?)

    Bookmark   April 29, 2007 at 11:54AM
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bj_inatlanta

I don't imagine you could take that measurement without breaking the seal. The inadequate seals are the bigger concern, though since they mean air leakage from outdoors is possible.

In talking with a local window and door distributor who reps. a number of lines, including Andersen and Marvin, he said that Marvin windows are far superior. I've gotten that from lots of experienced builders as well. But he said he found Andersen doors to be superior to Marvin's. So much for one stop shopping! Windows are more important, though.

    Bookmark   April 29, 2007 at 11:59AM
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