Krestmark windows -Please opine! (sorry-lengthy)
We are having a custom home built. Our builder had Krestmark windows installed. I've been posting in the building forum, but want to bring this issue here.
We went w/simulated divided lights, vinyl. We would have loved to use real divided lights, but not in the budget. We were given addresses w/what we thought were homes using examples of our windows. Turns out, our super. didn't realize builder wasn't using THOSE, had switched to Krestmark brand--they're made in the DFW metro.
Windows are two over twos. They showed up--look very cheesy-the SDL is just a hastily attached strip of vinyl that doesn't even match the surrounding vinyl color. Fine, we decided to go with them, got used to looking at them (kind of like cubic zirconia vs. real diamond-no, not even that good.)
I won't even describe installation-I'll cry. DH said installation was o.k.--I know better, as I read these threads! but for the sake of the marriage (I'm almost not kidding-it's been rough-too long to get into and would bore you to sleep) I shut up about the windows.
Presently, house is approaching drywall stage of building. One "muntin" popped off in bathroom on cloudy (bathroom style) glass--they replaced the window-said the "muntin" had trouble sticking to that type of glass. Second one popped off (partially-top) on back, covered porch-window rep. said, "Poor application-fabricator didn't follow protocol in window prep. Yesterday I discovered a THIRD instance-this time, front exposed window, exterior.
DH called super. and super sent out window rep. to view what's happening. Our thoughts were we'd ask for huge discount/credit on all windows, and rip this cr** off entirely-just live w/tiny interior strip which is between glass. Apparently, window rep. thought a quick fix was best (without asking builder, super. or US! We found a sticky tube of super glue!!! on porch--he'd glued up what was popping!!!!
DH is pretty angry-says he'll rip out each and every window and toss into heap.
What would YOU do??