Vinyl - Plygem vs Simonton, need help ASAP

samanaMarch 19, 2012

Hello. We're involved in a new build and our builder is about to order windows. We're talking about vinyl, double-hung. He originally recommended PlyGem Pro Series, Classic (I think that equals the 600 series). We were fine with that. Then last night I was checking JD Power ratings for appliances when I saw they also rate window companies. Their ratings for PlyGem are not very good. Then I saw that they really like Simonton. I know that installation has much to do with the final product and in that area I feel good. Should I press our builder to look into the Simonton ProFinish Contractor series instead? We've had terrible windows in the past and the idea of getting a new house full of bad windows with a bad company didn't let me sleep last night. Thanks!

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PRO
Windows on Washington

JD power is not what I would consider a valuable evaluation tool for window quality.

Where are you building the home?

    Bookmark   March 19, 2012 at 2:11PM
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HomeSealed

Plygem and Simonton are pretty much on par with each other in their better offerings, which I'd say is probably B-grade. If you are located out west, those options are probably about as good as you'll get, but if you are East or midwest, Softlite, HiMark, and Sunrise are superior.

    Bookmark   March 19, 2012 at 4:23PM
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samana

We are building in VA.

Would you say okay JD is alright for things like appliances? I know that the individual comments are usually motivated by people who are upset with a product, which is why I thought the ratings would be helpful.

I'm sure a lot of this is jitters because once we put in the order there's no turning back. :)

    Bookmark   March 19, 2012 at 4:49PM
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PRO
Uneeda Home Improvement Co., Inc

The JD Power rating is a customer satisfaction survey and in terms of customer service Simonton is hard to beat and they do manufacture a good window.

I would look into the Simonton Pro-Finish Brickmold 600 Series it�s nicer looking compared to the Contractor Series

    Bookmark   March 19, 2012 at 5:09PM
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HomeSealed

In VA you probably have access to Sunrise, HiMark, and Softlite. Those are the elite choices in vinyl IMO. If Windows on Washington covers your area you'd be well served to contact him to access a higher level of product than what you've seen... You are absolutely correct to question the motivation of salespeople, reviews, etc. When in doubt, the only objective measure is the performance ratings, both thermal and structural.

    Bookmark   March 19, 2012 at 9:36PM
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samana

Perhaps I should be a little more specific, we're in central VA about 100 from DC. Thanks for all the comments. I feel better hearing that PlyGem isn't terrible. I'll also ask our builder about Sunrise et al, although I understand how he'd prefer to go something he's familiar with. He did steer us away from the vinyl Pella.

    Bookmark   March 19, 2012 at 11:11PM
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mmarse1

agree with the other poster, both simonton and plygem do offer their own " premium lines" which get a B rating, you could look into the higher quality vinyl such as HiMark / Okna , soft lite, or sunrise.

    Bookmark   March 20, 2012 at 7:47AM
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PRO
Windows on Washington

You can get Okna down there as well as long as you are willing to pick them up.

    Bookmark   March 20, 2012 at 8:51AM
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eleena

"both simonton and plygem do offer their own " premium lines" which get a B rating"

From whom?

    Bookmark   March 21, 2012 at 4:27PM
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millworkman

window professionals

    Bookmark   March 21, 2012 at 7:32PM
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HomeSealed

I second that. :)

    Bookmark   March 21, 2012 at 9:29PM
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samnpatty

ply gem vinyl new const are the old m&w windows they still use the old string and spring balance system simonton has a few more glass options available though.

    Bookmark   April 5, 2012 at 12:54AM
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PRO
Windows on Washington

String and spring balance?

You say that like it is a bad thing? The newer block and tackle systems provide more linear force, are more resistant to debris fouling, and have a longer cycle ratings.

    Bookmark   April 5, 2012 at 8:01AM
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EcoStarRemodel

+1

Top end manufacturers like Sunrise and Marvin use B&T on their entire line of windows. It's tested to 40,000 openings as opposed to constant force, which is usually tested to 4,000 openings. Either system will provide many years of trouble free service.

    Bookmark   April 6, 2012 at 12:40AM
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