Slider window weep question
I have a Simonton Reflections 5500 2-lite slider window and it seems that weep system is not functioning properly.
The basic problem is that the track of the interior slider fills up with water over time and does not weep out as I thought it would. I first noticed this about a year and half after the window was installed, when after heavy rain the inside slider track became filled with water that did not drain (the exterior track drained fine). I suctioned out all the water in the inner track, which amounted to about three cups, so my guess is that the track was filling over time because the weep system wasn't working right. There's no signs of water on the window sill or surrounding drywall so I believe this is a window/weep issue.
Does anyone know if this might be a quick fix? Would I be able to take out the window and sliding track and see what's going on with the weep system? If this is complicated I'll have to go back to Simonton with a warranty issue. Thanks.