Is glass Door door shattered due to cold temperature?
My 2 month old tempered glass Patio sliding door, bought from www.crystalwindows.com, was suddenly shattered on 1/22/2013 night. The outdoor temperature was extremely low, about 6-12 degree, indoor was about 68 degree. We stayed late as usual until mid night 1/22/2013, and we didnt hear any abnormal sound. The next day, early morning, we found our Patio glass door was shattered. The glass door had two layers, the outside tempered glass was shattered, but inside was not. we called Crystal Window company, 718-961-7300 ext3206, and they insisted this was broken by an object, not shattered by itself due to the temperature. Anyone had similar situation before? Any expert can tell if our glass door was broken due to the cold temperature, or not? Thank you so much for your help! we really appreciate!!
This post was edited by daveye on Wed, Jan 30, 13 at 20:24