SCAM-Feldco Windows Guarantee

tomheroldJanuary 4, 2010

I bought 15 windows with a GUARANTEE that if the windows

broke, they would replace them at NO COST.

Now they want to charge me $49 to have someone come out to measure and then to replace the window.

A SCAM.

FREE is free--not $49.

I am sorry I did business with them !!!!

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macv

Perhaps your are confusing a Warranty with a Guarantee.

    Bookmark   January 4, 2010 at 6:11PM
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skydawggy

Not surprising. I've heard from a few people who purchased Alside Windows and the installer they bought them from doesn't carry Alside anymore or has gone out of business. Alside is apparently charging $50 per sash for "labor" to install the new sashes when the glass seal fails. One homeowner I spoke to insisted they just ship them to him and he would install them himself but, Alside refused to do that.

I feel sorry for you Tom and I hope you get it worked out. Another example of why the pro's tell homeowners the reputation of the company is so important and the reason why we recommend certain brands.

    Bookmark   January 4, 2010 at 7:21PM
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hey_starfish

Uh Oh! Better call for a waaaaaambulance!

    Bookmark   January 4, 2010 at 11:01PM
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