Replacement Windows Installation Issue
About 6 months ago we had Home Depot install 14 windows in our home, replacing them all. Our installers were nice but we found that they did not insulate the windows properly. They reused our 20+ year old fiber insulation and did not use spray foam. Home Depot has now come back out 4 times since and cannot seem to get the job done correctly. We had to send two sets of contractors home before completion. The foreman stated that the insulation could be completed from outside of the house. He has never come to the house and has only told us this over the phone. Both sets of contractors did not do any work on the outside of the house as the foreman stated. The most recent contractor drilled holes into the frame of the windows and sprayed foam. The foam is now seeping out of these holes around the screws that they put in the window to cover the hole. PLEASE let me know if this is what should be done to add insulation after the window is installed. It looks absolutely HORRIBLE and we don't even know what to say to the foreman anymore. How should the insulation be completed after the windows have already been installed? Any answer or idea would be greatly appreciated. We also have some pictures if this would help. Thanks!!!