My Andersen window won't shut!
We have Andersen windows (not replacement ones). I have one window in my living room that will not completely shut so I can lock it. There is a loop in the cord on the side. Can someone tell me how to remedy this? The top window fails to go completely up, which causes the bottom window to not completely close. I was wondering why there was a draft in the living room last week when the temp was 15 below !