countertop installation - comedy of errors - please help
This is really the first time I've done any form of remodeling and this only confirms why I've put this off for 6 years.
*** SORRY FOR THE LONG POST - JUST TRYING TO EXPLAIN THE SITUATION**
After researching some companies in the Chicago area, I picked a company that I thought had a good record. I already knew what I wanted as I picked out the stone a couple years ago and it was just a matter of measuring and installing. I will provide the new sink and faucet and have someone who worked in my building install those as the granite guys only touch granite and do not install sinks, etc.
They took measurements on the 30th and we exchanged messages regarding the sink size as I was providing my own sink. I just had to get to to them 3 days before installation. When they came out to measure, I asked about support for the bar because this is something that came up with another installer. He said I don't really need it, but maybe just 1 support bracket for the shorter piece that starts from the wall.
The dimension for the L-shaped raised countertop is 132" x 19" and there are 2 pieces: the shorter is 29" x 19" and the longer piece is L-shaped which is 103 x 19. The base of the L is 8.5" wide and 45" long. Hope this makes sense. The overhang is about 12".
Before installation, he said I will need just 1 support for the shorter piece as the overhang of the L shaped piece will be supported by the base of the L. I had wanted to use invisible brackets, but did not have time to purchase as I only found out about my installation date on Saturday and could not find any place locally to purchase them. The morning of my install, I bought 2 plain L brackets from Lowes - 8x8 that I thought could be painted to hide them. Oh yea, the night before the install, they tell me the installers DO NOT INSTALL the brackets. Someone has to do it. But they'll bring wood pieces - who knew what they meant!
I had planned on getting my maintenance guy to just drill them in/glue them to the granite but then there were other issues. Long story short, the brackets were not installed - which explains the sticks supporting my counters for extra measure.
OMG - I can not believe this is happening. It's funny and crazy at the same time.
They will not install the support because they don't want to be liable for it even though that's the impression I got beforehand. He even apologized for the miscommunication.
Also, the person I had been communication with did not show up on the job, but I did speak to him that day because I had another issue.
Before the installers leave, he tells me just to get someone to install the brackets and I will need about 6 or 7! Not just 1.
As there are other issues with this job including 2 RIDICULOUSLY UGLY SEAMS - I'm wondering what my options are. Ideally, I would like the pieces removed and this time installed with hidden brackets (I'll hire a carpenter for that)
and also get the seams fixed. Is this reasonable? Please help.
I will update with the issue with the sink, but that's too funny to hide in this super long post.