i hate homeclick!
so i realized i ordered the wrong sink grid last night for the order i placed in the afternoon. i called the customer service number but they go home at 5pm est so i left a message. then i emailed as well. since the order hadn't shipped i thought i could cancel it. nope, i got a shipping confirmation this morning. i called cs and apparently there is a 15 percent restocking fee plus the cost to ship back! so now i have a sink grid that is too small for my sink that i will end up keeping because it will cost more than it is worth to return it!
i am so steamed because any other reputable online retailer wouldn't be charging a restocking fee for a stock item! plus i have called amazon prior to shipping and they cancel no problem. lesson learned, stick with amazon, avoid homeclick like the plague. my fault for trying to save a few dollars.