garage door opener problem

eslaym01November 27, 2008

Upon returning home, garage door would not open with remote  it went up about 4 inches and stopped! Upon further investigation I found that the guide worked fine without the door mechanism attached and would close correctly with the door attached but still had the same problem opening. Is this related to some torsion spring malfunction?

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celt101

Sounds like your logic board might be going on the fritz. If you think you might want to replace it yourself, I can tell you where NOT to buy it. I recently bought one from Ontario Supply in New York from their web site for $60. Unfortunately, it has turned out to be defective and they won't refund my purchase price even though I sent the defective unit back at my own cost. So, don't buy from them, they don't deal fairly in my opinion. I think you're best off just calling a local repair service and let them replace the board. If you replace the board yourself and it does not work, you're just going to end up calling a repair service anyway. Ontario Supply operates under the following web sites:

http://www.wholesalegaragedoorparts.com

and

http://www.liftmasterpartsonline.com/

In my opinion, you should avoid this company

    Bookmark   November 27, 2008 at 11:56AM
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don_1_2006

It sounds like you have a broken door spring or maybe a stripped drive gear. The gear is white nylon and is just in front of the motor. The spring should be obvious.

    Bookmark   November 27, 2008 at 4:45PM
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