Andersen won't sell me doorwall parts--where to buy?
I have a 20+ year-old doorwall. The screen needs to be replaced. I'm moving in a year, and want to spruce up the doorwall without dropping $1000 to have a new one installed.
The parts I need are the "Screen guides" that go on the top, left, and right sides of the sliding screen. They are plastic "channels" that hold the screen in place.
Anyway, I have identified the parts I need in the Andersen 200 Series Narroline Gliding Door parts catalog. The problem is, Andersen won't sell me the parts unless I can prove I have an Andersen doorwall by giving them a code number on the window. Despite my pleading, they won't sell me the parts. They kept insisting that the parts won't fit. Well, I've seen the parts on the doorwall at HD, and believe me, it'll work. The parts are about $35. I told them I take all responsibilty if the parts don't work. I can't get them to sell me the parts no matter what I do. The kicker is that I've been to two HD stores, and they can't find the parts in their online catalog! Their program won't allow them to enter a part number, either!
Anyway, can someone point me to an online dealer that will take my money and send me the parts? I have the part numbers, and a credit card. I just need someone that will take my money and sell me the parts!