Is this acceptable?
Bought a new sofa, had to wait 3 months to get it. It was delivered last week, and I think one of the back cushions looks weird. It seems a bit higher that the other two. The technician was here this morning and adjusted it the best he could, and told me he wasn't sure the company would view this as a "replaceable" defect .
I think they should replace the sofa, but I would like to get someone else's opinion. Do you think I'm being too picky, or is this acceptable? Thanks for your opinion.