Help with Kwikset Deadbolt Jam
We moved into this house in January and had the entire house re-keyed by a locksmith. Before we bought the house, the front door deadbolt jammed and it was very difficult to unlock it by turning the latch or using the key. After many trials, found a trick to be able to turn it to lock and unlock without much difficulty.
Today, the deadbolt jammed and we couldn't unlatch it at all. Both of us tried and we wound up unscrewing the plate, jiggling and putting the screws back in. Finally got it to unlock by turning the latch while I had one screw in and one screw out.
We don't know if this is a problem with the deadbolt or the actual lock attached to the door since the problem has persisted since it was re-keyed.
It jams and the deadbolt won't budge when turning the latch to the left to unlock, yet it moves all the way to locked position no problem. WD40 does not solve the problem.
Any ideas? Do we need a complete new lock set?