Is this legal?
The city I live in has adopted a policy of reading the gas and water meters every other month and ESTIMATING the reading alternate months. So on the months when they guess-timate the reading, I always get charged $10, $20 or more over my read bills. Now get this- every month on the estimated readings, I call them up and after a long hassle, they re-bill me, back to the correct amount. This has gone on for a year now!
I can't report them to the Public Utilites Commission because the city is in charge of the water and gas. Weird!