Help! Craftsman Garage Door Openers have a Gremlin!
Ok I am so frustrated with this situation. We have two Craftsman 3/4 HP Garage Door Openers side by side for both vehicles and of course, two garage doors. Model 139.53990D
The units are less than a year old (purchased last February) Anyhow, the problem is I can use the keyless remotes if they are right under the opener units basically touching the hanging wire. But not at any other distance and this is intermittent. Some days I can use the remotes or keypad entry just fine and other days both do not work period. And this applies to both doors. It isn't one or the other but they both do the same thing. So if one doesn't work the other doesn't as well. If one works the other does too.
I had Sears come out last week to fix the issue and the gentleman re-programmed the doors and they worked just fine for about 2 days. Well, now we are back to the same situation again! I did call Craftsman's technical support today and the customer rep thinks it is something that might be causing inteference with the wireless frequencies. I then went down that list of things he thought it might be i.e. unplug computer and wireless network, possibly shop lights in the garage, anything hanging in the way.. but it didn't make a difference at all. .. The Craftsman rep even said that he knew a man who had to have wiring replaced on his spark plugs because every time he would turn on his car it would interfere! ahhh! But this isn't my problem. He also had me unplug each unit separately and leave the other on to see if it was just one unit causing the problem and this also did not work. So I am scratching my head trying to figure out what I should do next...... Empty out the garage? the house? throw the garage doors in the garbage? By the way, I can push the button on the control console and it will open and close the garage just fine it is just the wireless things that do work efficiently.
any help is much appreciated!