Hack Job on New Stairs? What should I do? :-(
I made the mistake of hiring my floor refinishers to replace the treads and risers on my stairs, and I think they may have turned out badly. The miter joints on the trim pieces have this big gap, and the treads themselves are not level from side to side.
If I have them come back to fix it, what problems should I have them focus on?
I think the trim pieces (which are glued and nailed on) can be replaced easily enough...but what about the unlevel treads?
We never discussed leveling the treads before they started the job because I assumed they would know what they were doing. I did not notice that they weren't level until my electrician pointed it out. Maybe it's because the house itself isn't level (it's 150 years old), but the slope is only slightly perceptible when going up the stairs. I think it looks okay visually but I can feel something slightly "off" in my feet as I ascend the stairs.
I already paid them the entire $2000, including materials and labor...Do you think I should have them redo the entire job? Is this a safety issue at all?
What if the house itself is not level? Should stairs be level if the floors are not level?