Upset about design fee- am I unreasonable?
Last month I started working with a designer who charges a per hour design fee, plus a percentage of furniture and fabric purchased. We put down a returner and I have met with this person a few times. I understood that additional design hours, such as fabric selection, designing a floor plan etc. are billed and I had no problem with that, either.
However, I was initially given an estimate of typical number of hours billed per month. Just got the bill and it's DOUBLE the number of hours she had predicted was the MOST that would be spent per month . No warning to me that she was spending so much more time. I'm not in the position to know how much time these things normally take, which is why I asked in the first place.
How should I handle this? Was I wrong to assume that she should tell me if the time spent started to exceed the estimate? Or should I have simply assumed that the first month's bill, with all the initial work and planning, would be the highest by a factor of 2x-5x?