Help with Quoizel (?) chandelier

artydecorMay 6, 2013

I was poking through Homegoods today, when I found a chandelier very similar to the ones I've been eyeing on Pottery Barn. A plastic bag sealed with tape held the hardware and directions. It had a Quoizel tag attached, which I figured was an indication of good quality.
When I got it home and opened the bag, I found a Home Depot canopy and the card it came on. Also a smaller bag containing installation hardware. I've contacted Quoizel CS to see if they can send me the right canopy.
It's occurred to me someone might have pulled a switcheroo and put a Quoizel tag on a different chandelier before returning it. If you have a Quoizel chandelier or lamp, do they have a logo or mark anywhere other than the tag? I've looked for images online, but this style is discontinued.
I'm so suspicious.

Thank you for reporting this comment. Undo

My daughter's Quoizel has a nut which attaches to the canopy inscribed with the words Quoizel.


    Bookmark   May 6, 2013 at 10:09PM
Thank you for reporting this comment. Undo

If the canopy you have goes with the fixture, does it matter? If not, wait to see if the manufacturer can send you the right one or shop for another. Or return it. Sometimes things wind up at HomeGoods because they have 'issues" and couldn't be sold at full price elsewhere. Doesn't really matter how it got that way. You deal with it or don't buy it.

    Bookmark   May 7, 2013 at 1:05PM
Thank you for reporting this comment. Undo

Ha! My instincts were correct!
I contacted Quoizel for a canopy, hardware, and installation instructions, and got them today.
Quoizel is a wonderful company. I told them I bought the chandelier at Homegoods, it is a discontinued style, and they still found the parts and mailed them to me free of charge- within three days of my call.
The missing pieces are a different finish, and the illustration in the instructions shows a completely different chandelier. Someone must have looped the Quoizel tag onto this chandelier, wrapped up the junk to go with it, and brought it in for a return. It eventually made its way to Homegoods. It happens. :(
So back to HG with the chandelier, and back to Pottery Barn for me.

    Bookmark   May 10, 2013 at 5:43PM
Sign Up to comment
More Discussions
where to buy a high quality leather recliner
We need to replace our queen ann, high leg recliner....
bobcatralph Owens
Front door color advice
I am buying a new front door (textured steel) to replace...
More art questions .. Hanging an eclectic collection.
Ok .. Not sure if you all remember me posting my daughters...
Help coordinating an antique chandelier ?
\\Hello all! I'm working on lighting now...:) I have...
Spectra Home - quality?
I have been looking for a swivel club chair for DD....
People viewed this after searching for:
© 2015 Houzz Inc. Houzz® The new way to design your home™