I would like some advice on how to deal with this situation.
We have been looking at houses and land for about 8 months. A few months ago I saw a new development on the Coldwell website and wanted more information. So I filled out the box on their website and they turned my question over to a realtor. She called me, said that development was full and asked what I was looking for. We talked a bit and then she set up a search where I would get an email on any new property. Around September/October I inquired about some land in a great location, but felt it was not big enough for what we wanted. She is friends with the builder and called him for details on the property. She also gave me information on one or two other places that I was not interested in. Then in October I found some property we were very interested in. I asked her if she knew anything about the development or the builder. She said it was a nice location and the builder had a good reputation. My husband called the builder and set up an appointment for us. Then the realtor emailed me to say she had called the builder and he told her we already had an appointment. I had not asked her to call the builder and was surprised she did. She said she would like to come along and I said that was fine. Through some miscommunication, she went to the wrong place and apologized for not showing up. I told her we were meeting at the property the next day and she said she would be there. So she showed up and just walked around the lot and chatted with me. A day or two later she emailed to see if I was going to make a deposit on the land. I told her I was not ready. Then I did not hear from her until February. I emailed her about a house I saw at a great price. She asked how the building was coming and I told her we were still deciding. She also said the house I inquired about needed a lot of work. I have no heard from her since. All of our communication has been through email except for the initial phone call and her visit to the property.
So now we are almost at the stage where we will buy the land. The builder says either the realtor gets the commission or he takes the amount off of the land. He feels she has not done anything to earn her money and wants us to contact her and get her to agree to lower her percentage. Why should she agree to that? Did she earn her commission? What more should she have done? IÃ¯Â¿Â½ve only worked with a realtor once about 20 years ago who took us to look at numerous houses. This one made some phone calls that I did not ask her to and invited herself to meetings with the builder. But not knowing what she should have done when looking for land, I cannot honestly say she did or did not do her job. I hate being put in this position.
Thanks for any advice you can offer.