Crack in new Granite Installation

dantanaMarch 22, 2012

Had my granite installed yesterday. after the installers left, I discovered a crack running from the exact center of my sink corner to the back wall. it can be felt with my finger it is raised about 1/16". Installers said its a fissure and natural. although they are not found anywhere else. they said if it was a crack it would crack all the way thru. any suggestions?

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desertsteph

post a pic?

    Bookmark   March 22, 2012 at 9:00PM
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dan1888

Check level for both sides of the fissure.. Look carefully at the underside for repair trace. It would be impossible to grind and finish a top surface and retain a raised line. Ask for a quality control customer service rep to schedule a visit. Retain any unpaid balance and put a hold on any check which hasn't cleared.

    Bookmark   March 22, 2012 at 9:06PM
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boxerpups

pictures will help me see.
I am not an expert but I can give an opinion.
~boxer

    Bookmark   March 24, 2012 at 7:40AM
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srs148

I, too, have a crack in my granite on the front-side of the sink to the front-edge of the granite. They epoxied it and grinded it onsite, but i can feel it and see it if i look closely enough. They made the the 'mistake' of telling me before they repaired it (per the stoneshop owner), so they knocked off $300 from my total cost.

An important question to ask is whether or not they reinforced the granite with steel rods in the front and the rear of the sink opening. That will give you a better indication of whether or not the crack could worsen over time or if another area could crack. Also, be sure to have them epoxy it. The glue will keep that seam together long after the rest of the countertop has crumbled ;).

One bit of advice my granite guy gave me is that if i ever chip it and can find the chip, superglue it back in and it'll hold without issue. Now finding the chip when you do it is the magic part.

    Bookmark   March 24, 2012 at 12:06PM
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PRO
Avanti Tile & Stone (Stonetech)

An "inclusion" ia one thing. You can see it and is a natural part of granite. A crack, which is typically in the thinnest area....like on the front of the sink is NOT!

If you can "feel" it, it needs to be fixed.....there should be NO vertical cracks in your project. Either have them "Fix" it. (althought I don't know HOW) or have them replace it. YOUR money~YOUR job!

    Bookmark   March 24, 2012 at 5:31PM
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