pool company kept my filter...normal??
I have used a pool company to open and close my pool for years. I just recently found out that they have been taking part of my filter back to their shop for the winter. When I called them about bringing it back, I was told they would put it back when they opened my pool. I am under no contract with them. Have you ever heard of pool companies doing this? Should I be angry? I feel like they are holding my equipment hostage to make me keep using them as a company.